Biju Sankar

Experienced Staffing, Operations, and Administration professional with more than 30 years of expertise in staffing services, recruitment, employee onboarding, training management, operations coordination, administration, and customer relations. Proven ability to lead large teams, manage stakeholders, coordinate training programs, streamline operations, and support business growth. Strong background in IT recruitment, staff augmentation, MIS reporting, project coordination, and people management with excellent leadership and communication skills.

Manager – Staffing & Training - Soffit Infrastructure Services Pvt. Ltd. - Kochi

(2014-05)

Key Responsibilities

• Leading a team of more than 120 members across staffing and operational activities.
• Managing stakeholder relationships and ensuring client satisfaction.
• Handling recruitment and deployment of IT professionals.
• Managing employee onboarding, engagement, and retention activities.
• Heading the Training Department and coordinating organizational training programs.
• Preparing training schedules and identifying suitable candidates for training.
• Coordinating allocation of trainees across departments.
• Preparing reports, operational documentation, and management updates.
• Managing budget preparation and optimization activities.
• Successfully managed large-scale staffing and training operations.
• Improved employee coordination and operational efficiency.
• Strengthened recruitment and onboarding processes.

Assistant Manager – Operations & Administration - INI Technologies Pvt. Ltd. - Kochi

(2012-04 - 2014-05)

Key Responsibilities

• Coordinating activities across multiple departments to ensure smooth operations.
• Leading Sales Department operations and customer relationship activities.
• Reporting directly to the Managing Director on operational matters.
• Managing administrative functions and internal coordination.
• Supporting organizational growth through efficient operational management.
• Improved interdepartmental coordination and operational workflow.
• Strengthened customer relationship processes and service support.
• Contributed to operational efficiency through streamlined administration.

Senior Administrative Officer - ICFAI University - Kochi

(2010-03 - 2012-03)

Key Responsibilities

• Managed general administration and office operations.
• Handled vendor management and administrative coordination.
• Maintained company asset records and attendance systems.
• Prepared MIS reports and administrative documentation.
• Assisted in accounts preparation and financial data compilation.

Branch Manager - Amoha Education Pvt. Ltd. - Kochi

(2007-04 - 2010-03)

Key Responsibilities

• Managed branch administration and daily business operations.
• Oversaw MIS reporting and documentation processes.
• Responsible for branch business development and coordination.
• Maintained operational efficiency and team management.

Coordinator – Administration & Operations - Nortech Infonet Pvt. Ltd. - Kochi

(2006-08 - 2007-08)

Key Responsibilities

• Managed MIS reporting and documentation.
• Provided operational and administrative support.
• Coordinated internal processes and workflow management.

Project Coordinator - CMS - Kochi

(2004-05 - 2006-07)

Key Responsibilities

• Coordinated project activities and administration.
• Managed project documentation and reporting.
• Prepared project proposals and operational plans.
• Supported project management and execution activities.

Social Worker / Field Coordinator - PSH Project - Kochi

(1995-11 - 2002-07)

Key Responsibilities

• Coordinated field-level activities and social projects.
• Conducted research and documentation activities.
• Managed MIS reporting and community coordination.
• Supported social welfare and outreach initiatives.

Master of Arts (M.A.) - Sociology - Kerala University (2003)