Bindu Thakur

Results-driven IT professional with over 10 years of experience across SEO, full-stack web development, and Salesforce consulting. Proven expertise in delivering end-to-end Salesforce implementations, complex API integrations, Lightning migration projects, and secure AppExchange submissions. Skilled in designing scalable solutions, leading cross-functional teams, and managing full lifecycle project delivery.

Currently working as a Senior Salesforce Consultant at a top-tier MNC, I have successfully migrated Classic Experience Sites to Lightning using LWC, integrated Salesforce with Java-based projects, and supported mission-critical banking and healthcare solutions. Adept at stakeholder communication, agile project delivery, mentoring junior developers, and aligning technical architecture with business goals.

Senior Salesforce Consultant - Adroitent

(2025)

Clients: Hitachi, Anaplan Project: Salesforce Canvas Tab Experience – Multi-Region SSO Integration (Anaplan) Duration: ~12 Months Led the Salesforce technical implementation of a modern Lightning Tab Experience, replacing the legacy integration and enabling secure embedding of Anaplan within Salesforce.

• Drove end-to-end architecture and cross-team collaboration with Auth, SRE, Platform, and Security teams to design secure authentication flows and establish application-level trust.
• Designed and implemented Salesforce Canvas integration using Signed Request (HMAC-SHA256), Connected Apps, External Client Apps (ECA), OAuth, and profile-based access controls.
• Owned complex integration troubleshooting across authentication, HMAC validation, secret management, identity mapping, CSP, and iframe restrictions, collaborating with backend and platform teams to resolve issues.
• Led multi-region integration design and cloud-mapping activities across US, CA, AU, IN, and EU environments, addressing regional routing, secret configuration, and scalability considerations.
• Developed and managed Salesforce second-generation managed packages (2GP), validating installation, functionality, and integration across subscriber organizations and test environments.
• Successfully delivered the new Lightning Tab application through the Salesforce Security Review, contributing to security validation, OAuth scope verification, technical documentation, and release readiness.
• Directed end-to-end functional and regression validation, investigated environment-specific issues, and coordinated remediation with cross-functional teams.
• Established technical documentation and implementation guidance covering architecture, authentication lifecycle, security considerations, regional dependencies, testing, and enterprise rollout.

Senior Salesforce Consultant - Capgemini

(2021 - 2025)

Clients: Barclays, Coinbase

• Project: BBIZ – Business Banking Integration (Barclays). Duration: 9 Months
• Analysed and documented the existing Salesforce Classic BBIZ system, covering APIs, Apex classes, Visualforce pages, objects, users, and login flows.
• Acted as Salesforce Architect and Team Lead—guided architectural changes to leverage out-of-the-box functionality.
• Created technical design documentation and led architecture presentations for stakeholder approval.
• Delegated tasks, coordinated across the team, and reported progress to management.
• Migrated from Classic to Lightning, optimizing SOQL queries and resolving governor limit issues.
• Built complex Lightning Web Components (LWCs) and developed a branded Experience Cloud site using a custom domain.
• Developed Lightning Flows, batch jobs, and email debugging logic for commission processing.
• Built OmniStudio flows to manage user registration workflows.
• Managed 10+ API integrations (inbound/outbound), including certificate and credential-based authentication setups.
• Handled deployments across sandboxes and production using Git and Jenkins CI/CD pipelines.
• Achieved 90%+ test coverage and enhanced platform stability.
• Worked on vera-code report and sonar-cube report scanning and resolving the issue, It helps on code optimization.
• Refactored Visualforce components into modular LWCs and simplified object relationships.
• Project: Wholesale & Onboarding – Audit API Integration (Barclays). Duration: 7 Months
• Redesigned the data model and developed scalable REST APIs to track and audit enterprise object changes.
• Solved performance issues by optimizing Apex logic and SOQL queries.
• Integrated with external Java services and led resolution of cross-functional integration bugs.
• Maintained Git-based deployments and ensured high test coverage and CI/CD consistency.
• Migrated legacy Visualforce features to LWCs, simplifying object relationships and improving user experience.
• Project: Client Onboarding Application (Coinbase). Duration: 2 Years
• Automated user onboarding using Apex triggers and dynamic permission set assignments.
• Utilized Workbench and Salesforce Inspector for bulk updates and data validation.
• Resolved 50+ real-time incidents as Level-1 on-call support engineer.
• Delivered KT (knowledge transfer) sessions and authored end-to-end business process documentation.

Salesforce Developer - Arosys Technologies

(2018 - 2021)

• Lead to Account Matching App (AppExchange)
• Developed lead-to-account matching logic using fuzzy algorithms for advanced lead segmentation.
• Integrated with Java and PHP web services using REST APIs.
• Prepared and passed AppExchange security review by securing endpoints and encrypting sensitive data.
• Managed full development lifecycle, from design to AppExchange listing and post-release updates.
• Continued feature enhancement and issue resolution based on customer feedback.
• PHP Web Developer – Online Training Portal. Duration: 1 Year
• Built a multilingual caregiver training system with secure login and SOAP-based API integration.
• Developed real-time score tracking dashboard and automated certificate generation.
• Scheduled nightly batch jobs for API sync and automated Excel-to-database imports.
• Delivered the solution end-to-end, from initial requirement gathering to post-launch support.

Web Developer - Nationkart

(2015 - 2017)

• Delivered 300+ dynamic websites across domains like healthcare, grocery, and fashion.
• Developed CMS systems and admin panels with integrated payment/shipping plugins.
• Managed cPanel hosting, domain transfers, and SSL setup for client projects.
• Provided technical support, performed bug fixes, and ensured project delivery on schedule.
• Mentored junior developers and conducted peer code reviews for quality assurance.

SEO Analyst - Globussoft Technology

(2014 - 2015)

Niches: Health, Fitness, Legal, Banking, E-commerce, Home Decor

• Handled SEO for 30+ websites, boosting rankings and traffic through targeted strategies.
• Executed on-page and off-page optimization, including keyword research and meta tag improvements.
• Used tools like Magic Submitter to streamline link building and automate submissions.
• Created content for forums, Q&A, and directories to support off-page SEO efforts.
• Produced detailed monthly performance reports and presented them to clients.
• Resolved issues related to site performance, keyword penalties, and indexing.

Bachelor of Engineering (B.E.) - Computer Science - Chhattisgarh Swami Vivekanand Technical University (CSVTU)