Office Staff - Sacred Heart Convent School - Transport Nagar, Bareilly, Uttar Pradesh
(2024-05 - 2025-11)
- Handle Communications: Manage incoming and outgoing calls, emails, and mail professionally.
- Maintain Records: Organize and update physical and electronic files (filing, data entry).
- Support Operations: Perform general tasks like scheduling appointments and managing supplies.
- Greet Visitors: Serve as the primary contact for guests and direct them appropriately.
- Document Preparation: Assist in drafting and formatting basic documents and reports.
- Student administration: admissions, enrollment, attendance records, report cards, certificates, and student files.
- Staff management: recruitment support, maintaining employee records, leave management, payroll coordination, and scheduling.
- Office management: handling correspondence, phone calls, emails, filing, and document preparation.
- Financial administration: fee collection, budgeting support, expense tracking, and maintaining financial records.
- Examination management: preparing schedules, organizing exam materials, recording results, and issuing transcripts.
- Communication: coordinating with parents, teachers.
- Compliance and reporting: maintaining records required by government and educational authorities and preparing reports.
Development Facilitation Professional - World Vision India
(2010-11 - 2023-05)
Dedicated professional social worker with over 12 years of experience in Development Facilitation. Adept at fostering growth and collaboration among teams, designing effective strategies, and delivering results to achieve organizational objectives. Passionate about advocating for and supporting the well-being of vulnerable children through specialized programs and interventions.
- Ensured compliance with Sponsorship Standards, facilitating quality and timely communication, and effective child monitoring.
- Led community mobilization, capacity building, and action initiatives, empowering individuals to address local challenges collectively.
- Collaborated with communities to develop and implement visions and plans for improving child well-being.
- Implemented and monitored programs, ensuring intentional inclusion of the most vulnerable and sharing learning within communities.
- Conducted disaster preparedness training, equipping communities to mitigate risks and respond effectively during emergencies.
- Implemented community-building strategies, fostering communication, collaboration, and trust among members.
- Mobilized resources using local assets, partnerships, and networks to empower collective action for sustainable development.
- Employed problem-solving and critical thinking to address challenges innovatively and achieve sustainable solutions.
- Managed sustainable income generation, women empowerment, child protection, and health nutrition programs.
- Facilitated adolescent health, livelihood, primary education, and life skills education initiatives.
- Livelihood program for Differently able, Women and poorest of poor in the community.
- Staff Training like REC Volunteers, Education Volunteers, Health Volunteers, and Livelihood Volunteers receive structured training to build skills in community engagement, awareness programs, basic healthcare support, teaching methods, and income generation activities, enabling them to effectively support sustainable development and improve local community well-being.
- People management in an NGO involves recruiting, training, and supporting staff and volunteers to achieve social goals. It focuses on motivation, teamwork, clear communication, and aligning individual efforts with the organization's mission. Effective management ensures accountability, inclusivity, skill development, and a positive work environment to maximize community impact and sustainability.
- Process improvement in an NGO analyzing workflows, removing inefficiencies, and optimizing resource use. It enhances transparency, accountability, and service delivery, ensuring programs achieve greater impact with limited funding and resources.
Community Health Support Staff - Eye & Supreme Task General Hospital
(2009-06 - 2010-06)
- Supervise Staff: Assist in training and supervising community health workers and program staff.
- Program Operations: Support daily management of health programs, including scheduling and resource allocation.
- Budget/Reporting: Help track expenditures and prepare necessary performance and compliance reports.
- Outreach & Events: Coordinate and participate in community outreach and health promotion events.
- Implement Initiatives: Aid in the development and implementation of new community health strategies.