Bipasha Dey

Dynamic and results-driven professional with 14+ years of cross-functional experience spanning higher education, training management, insurance, and language services. Holds an MBA (Finance & HR) and demonstrates proven expertise in student admissions, academic counseling, RTI compliance, and institutional operations. A trusted administrator known for precision, confidentiality, and stakeholder-centric service — now seeking a senior leadership role to drive academic excellence and institutional growth.

Admin Assistant - Dibrugarh University - Assam

(2024-03)

• Manage end-to-end student admissions, documentation, and academic records for one of Assam's premier universities.
• Process and respond to RTI (Right to Information) applications, ensuring compliance with statutory timelines.
• Provide academic counseling to students, resolving queries related to courses, eligibility, and institutional processes.
• Coordinate daily administrative operations, supporting faculty and departmental teams for smooth functioning.

Centre In-Charge - Skill Ghar

(2018-11 - 2025-02)

• Led complete centre operations over a 5-year tenure, overseeing a team of instructors and support staff.
• Managed student admissions, enrollment pipelines, and lifecycle management from inquiry to completion.
• Implemented operational improvements that enhanced student satisfaction and Centre performance metrics.

Freelance Translator & Transcription Specialist - Self-Employed

(2018)

• Deliver high-accuracy translation and transcription services across Assamese–Hindi and Bengali–English language pairs.
• Handle confidential audio/video content for clients across legal, academic, and media sectors.
• Consistently meet tight deadlines while maintaining quality standards.

Administrative Officer – Post Sales - Jay Bee Auto Agencies Pvt. Ltd.

(2015-10 - 2018-08)

• Managed post-sales administrative workflows including documentation, client follow-ups, and compliance reporting.
• Coordinated cross-functional communication between sales, finance, and operations departments.

Instructor - District Computer Centre

(2014-09 - 2015-09)

• Delivered computer literacy and application training to diverse groups of students and working professionals.

Counselor/Faculty - Epitome College (PTU)

(2011-05 - 2014-08)

• Taught management subjects including HR and Finance to undergraduate and postgraduate students.
• Designed course materials and assessments aligned with Punjab Technical University curriculum standards.

Agency Manager - Birla Sun Life Insurance Co. Ltd.

(2010-02 - 2011-03)

• Recruited, trained, and managed a network of insurance agents, driving sales targets and compliance.

MBA - Finance & Human Resources - WBUT (2009)

B.Com - Accountancy - DHSK Commerce College (2006)

PGDCA - Post Graduate Diploma in Computer Applications (2018)