Biplab Das

To build a successful career in the aviation industry as Ground Staff by utilizing my strong communication skills, positive attitude, and ability to work in a team. Eager to deliver excellent customer service, ensure passenger satisfaction, and contribute to the smooth airport operations.

Hospitality Professional - Hospitality - Hotel Industry

• Worked in the hospitality and hotel industry, providing exceptional service to guests.
• Handled guest check-in and check-out processes efficiently ensuring a smooth experience.
• Assisted guests with inquiries, requests, and special requirements in a professional manner.
• Coordinated with housekeeping, F&B, and other departments to ensure guest satisfaction.
• Maintained cleanliness and organization of the front office and lobby areas.
• Managed reservations and provided information about hotel facilities and services.
• Resolved guest complaints and issues promptly and effectively.
• Ensured high standards of customer service and contributed to positive guest feedback.

10th - SEBA Board (2008 - 2008)