Bishal Chakraborty

I am a service professional with over 4.5 years of experience in the service industry. I am proficient in MS Office applications for data entry, data analysis and data presentation. I am very well adept at using Artificial Intelligence in day-to-day work for improved accuracy and efficiency. Basically, I can handle any type of non-programming work that can be handled via a computer remotely.

I have 4 years of experience working at Amazon where I

-Resolved e-commerce issues for 1 year with high customer satisfaction

-Coordinated food delivery services with good DSR for 2 years

-Handled on-road issues with good CHT for 6 months

-Trained and guided associates as an SME for 6 months

I have 6+ months of experience as a freelancer at Telus International as a personalized internet assessor where I am responsible for analyzing and providing feedback on websites, web pages, images, videos, texts, artificial intelligence responses, and other types of information for Google search engine, using an online platform.

I have an overall experience of 2 years as a store manager at Drugland Distributor company. It is a local medium-scale medicine wholesale business where I was responsible for maintaining invoices, stock, generating bills, and maintaining proper staffing by recruiting and assigning job duties to staff like payment collection, order collections and order delivery.

12th Grade: I completed my 12th grade from Kendriya Vidyalaya, specializing in the Science stream.

Graduation: I obtained my Bachelor of Science (BSc) degree from Calcutta University.

MBA: I pursued my Master of Business Administration (MBA) with a major in Operations from Dr. MGR Educational and Research Institute.