Manager - Bandhan Bank - Currency Chest
(2022-04)
- Handling Vault management.
- Picking up deposits and arranging withdrawals from branches of Bandhan Bank Limited.
- Supplying and handing over of Fresh, ATM and issuable fit notes to branches and ATM teams.
- Counting and sorting of cash in G&D world-class sorting machines.
- Escorting and arranging for Diversions & RTGS from other banks.
- Verification and examination of adjudicated and paid notes and submission of the same to the RBI.
- Maintaining the books of record of the RBI and daily submission of reports to the RBI.
- Posting day-to-day chest-related transactions.
- MIS and report generation on a daily, fortnightly and monthly basis.
- Assisting in soiled conducted at designated Bandhan Bank branches.
Senior Associate - SBI Life Insurance Co. Limited
(2019-01 - 2022-04)
- Renewal collection, Policy servicing, customer handling daily basis.
- Resolve customer queries through effective grievances management system.
- Processing death claim and ensure settlement of claim within stipulated time frame.
- 100% settlement of maturity claims and unclaimed amount on time with aggressive follow up with customers.
- Collecting renewal premiums from the customers.
- Scrutiny of KYC documents and adherence to AML guidelines in case of fresh businesses of the organization.
- Retaining clients by retaining policy surrender.
- Audit compliances.
Junior Officer - HDB Financial Services Limited - HDFC Bank Delhi Currency Chest, HDFC Bank Guwahati Currency Chest
(2008-07 - 2019-01)
Subsidiary of HDFC Bank Limited
- Handling Cash Management.
- Picking up of deposits and arranging of withdrawals from branches of HDFC Bank Ltd.
- Supplying and handing over of Fresh, ATM and Issuable fit notes to branches and ATM teams.
- Counting and sorting of cash in G&D world class sorting machines.
- Escorting cash remittances to branches and Soil remittances to RBI.
- Escorting and arranging for Diversions & RTGS from other banks.
- Verification and Examination of adjudicated and paid notes and submission of the same to RBI.
- Handling of Counterfeit notes & monthly submission of reports to the Police Authority.
- Maintaining books of record of RBI and daily submission of reports to RBI.
- Assisting in Soiled Notes and Coin Exchange Melas conducted at designated HDFC Bank branches.
