Brunda Bai

Dedicated customer service professional with strong communication, problem-solving, and relationship management skills, seeking a challenging role to deliver exceptional customer experiences.

Customer support executive - NARAYANA HEALTH

(2020-08-15 - 2022-03-30)

Process ended due to closure of the South Process.

• Managed patient and customer enquiries.
• Coordinated appointments and support services.
• Maintained customer satisfaction through timely issue resolution.

Relationship Manager - Capital Now

(2022-05-04 - 2022-08-13)

Resigned due to personal health reasons.

• Assisted customers with financial service enquiries.
• Built strong customer relationships.

Relationship Manager - RAS media and entertainment

(2022-08-15 - 2023-08-10)

Resigned for career growth.

• Managed customer relationships and client communication.
• Coordinated with internal teams for smooth operations.

Relationship manager/Branch head - Neupix media and entertainment

(2023-08-13 - 2024-03-30)

Company operations ceased in March 2024.

• Supervised team operations and customer support.
• Improved customer satisfaction through effective issue resolution.

Diploma - Electrical Engineering - SHREE INSTITUTE OF TECHNICAL EDUCATION AND TRAININH (2019)