Calesh Jagtiani

Senior hospitality professional with over 25 years of international experience across India, the Middle East, and Africa. Proven expertise in hotel and resort operations, food & beverage management, budgeting, cost control, staff leadership, and guest relations. Strong record of improving service standards, optimizing costs, and driving revenue growth. Actively seeking overseas leadership roles in hotels and resorts.

General Manager at Hotel Noesis (2026-01 – Present)

• Lead complete hotel operations including Rooms Division, F&B, Maintenance, and Administration
• Drive revenue through OTA optimization, pricing strategies, and occupancy management
• Implement cost-control initiatives including energy-saving measures
• Manage budgeting, forecasting, and financial performance
• Strengthen guest satisfaction, online presence, and repeat business
• Oversee events, conferences, and corporate business

General Manager at Springfield Farms (2025-08 – 2026-01)

• Lead end-to-end resort and farm operations including hospitality, maintenance, and guest experience.
• Manage multidisciplinary teams to ensure smooth daily operations and high service quality.
• Implement operational strategies resulting in improved efficiency, cost control, and guest satisfaction.
• Oversee budgets, vendor contracts, and service performance metrics.

Operations Manager at Hotel Belle Vie (2025-03 – 2025-09)

• Manage complete hotel operations including Front Office, Housekeeping, F&B, Events, and Maintenance.
• Recruit, train, and supervise staff, maintaining international service standards.
• Control operational budgets, revenue forecasting, and expense management.
• Lead conferences and events, ensuring high client satisfaction and repeat business.

Hotel Manager at North Point Center of Learning (2019-11 – 2024-11)

• Directed full-service hospitality operations and staff training programs.
• Improved operational efficiency and guest satisfaction through structured SOPs.

Operations Manager at Jayshree Hotel (2012-04 – 2019-01)

• Implemented job descriptions, SOPs, and training manuals.
• Achieved improved cost control and revenue growth through forecasting and marketing initiatives.
• Ensured IT systems stability, safety compliance, and facility standards.

Property Manager at Elite Luxury Apartments (2007-04 – 2012-02)

• Oversaw luxury property operations, VIP services, and maintenance.
• Implemented marketing strategies that increased occupancy and revenue.

Duty Manager at InterContinental Hotel (2005-01 – 2007-03)

• Managed front-office operations, guest relations, and complaint resolution.
• Maintained international brand standards and service quality.

Front Office Receptionist/Cashier at Holiday Inn (1999-10 – 2004-09)

Front Office Receptionist/Cashier at Holiday Inn (1998-01 – 1999-02)

Bachelor of Commerce in Commerce – Mumbai University (1996)

Diploma in Hotel Management & Catering – IITC Mumbai (1994)