Chahna Mehta

Results-driven Operations Manager and Client & Content Operations Coordinator with 7+ years of progressive experience in team coordination, workflow optimisation, content pipeline management, and cross-functional collaboration. Proven track record overseeing end-to-end social media operations, managing client relationships, and driving measurable efficiency gains across multi-platform digital environments. Proficient in ClickUp, Asana, Canva, and Later app for bulk scheduling and publishing.

Adept at building operational frameworks, streamlining approval workflows, and leading high-performing teams in fast-paced, deadline-driven settings.

Social Media Coordinator - Social Sherpa - Ahmedabad

(2025-05)

Lead end-to-end social media operations including content scheduling, multi-platform publishing, and editorial calendar management across Instagram and Facebook for multiple client accounts.

• Utilise ClickUp to assign tasks, track project milestones, set deadlines, and maintain cross-departmental accountability across design, content, and performance teams.
• Implemented Later app for bulk scheduling and automated publishing, boosting publishing efficiency by 40% and reducing manual coordination time.
• Serve as primary operational liaison between clients and internal teams — managing approval cycles, feedback loops, and escalation resolution to ensure seamless delivery.
• Develop and maintain content trackers, documentation, and workflow SOPs that standardise daily operations and reduce turnaround time.
• Monitor post performance metrics and compile weekly analytics reports for clients and senior management, informing data-driven content decisions.
• Ensure brand consistency across captions, hashtags, visual creatives, and tone of voice for all managed accounts.

Social Media Coordinator - Trending in Ahmedabad - Ahmedabad

(2024-05 - 2025-01)

Managed simultaneous operations for multiple client social media accounts, coordinating workflows between content, design, and strategy teams.

• Developed and executed social media marketing strategies that resulted in measurable increases in brand awareness and audience engagement.
• Strengthened client brand identities by maintaining consistent messaging, tone, and visual standards across all platforms.
• Coordinated scheduling and approval tracking using task management tools to ensure accurate, on-time publishing.

Social Media Assistant - Saurav Chauhan (Sports Personality) - Ahmedabad

(2023-02 - 2024-04)

Executed and managed banner, video, and non-text ad campaigns across social platforms for a high-profile sports personality.

• Applied editing and photography tools to produce compelling visual stories aligned with the personal brand identity.
• Collaborated with the graphic design team to create shareable infographics and data-driven content assets.
• Managed community engagement by responding to audience comments and messages, fostering an active and loyal following.
• Proofread and quality-checked all content prior to publication, upholding professional brand standards.

HR Intern - Renaissance Ahmedabad Hotel (Marriott Chain) - Ahmedabad

(2018-05 - 2018-07)

Supported HR operations including recruitment coordination, personnel records management, and new hire onboarding.

• Organised training sessions, benefits fairs, and orientation events for incoming staff.
• Screened resumes for open positions and maintained accurate employment documentation.

HR Intern - Universal Hunt - Ahmedabad

(2014-05 - 2014-07)

• Created and published job postings across multiple job boards and online platforms.
• Maintained organised personnel records and performed accurate data entry into HR databases.

Bachelor of Business Administration - BBA - Amity University, Ahmedabad (2014 - 2017)