Chaitali Butle

Highly efficient in back-office operations, well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skills and efficiency.

Associate – Retail Dunning - Vodafone India Shared Services Ltd - Ahmedabad

(2019-02 - 2021-01)

• Worked varied hours to meet seasonal and business needs
• Liaised with stakeholders to assist with computing operations and resolve concerns
• Troubleshoot minor issues with equipment and tools
• Recommended process update to supervisors
• Responsible to take barring action on the numbers eligible as per process and report the same into daily, weekly and monthly process MIS
• Conducting audit for internal process to maintain the process hygiene on regular intervals
• Responsible to ensure the completion of SMS activity on time as per given calendar
• Prioritize tasks to meet tight deadlines, pitching into assist others with project duties
• Maintained confidentialities on projects with client and regarding corporate data to alleviate data breaches
• Responsible to ensure the regular update provided to stakeholders, Clients & Corporate teams on the progress of assigned processes

S.S.C - Indira Gandhi high school Nagpur

H.S.C - Navpratibha Jr College Nagpur

B.Sc - Home Science - Sevadal Mahila Mahavidyalaya Nagpur