MuleSoft Developer at Concentrix Catalyst (2023-12 – Present)
MuleSoft Developer at Concentrix Catalyst (2025-06 – Present)
Maruti Suzuki Integration Platform is an enterprise integration solution developed using MuleSoft Anypoint Platform to integrate Salesforce CRM, Dealer Management System (DMS), Weather Services, Smart Parking, Common APIs, and other enterprise applications across CloudHub and on-premises environments.
- Developed and enhanced MuleSoft APIs based on business requirements and change requests.
- Modified existing Mule flows and DataWeave 2.0 transformations to support new business requirements.
- Developed and maintained REST APIs using Mule 4 and Anypoint Studio.
- Configured HTTP, Database, Salesforce, AWS S3, and File connectors.
- Implemented exception handling using Try Scope, On Error Continue, and On Error Propagate.
- Performed API testing and functional validation using Postman.
- Integrated MuleSoft applications with Salesforce, Oracle Database, AWS S3, and other enterprise applications.
- Deployed MuleSoft applications using Maven, Jenkins, and Runtime Manager.
- Configured environment-specific properties across Development, QA, UAT, and Production.
- Worked on Mule Runtime migration from 4.3 to 4.9 and Java migration from Java 8 to Java 17.
- Investigated and resolved production issues related to APIs, AWS S3, Oracle Database, Object Store, authentication, and connectivity.
- Analyzed CloudHub and Runtime Manager logs and prepared RCA documentation for production incidents.
- Supported production deployments and post-deployment validation activities.
- Collaborated with Salesforce, Infrastructure, Database, and Business teams to resolve integration issues.
- Troubleshot HTTP 4xx/5xx errors, authentication failures, connectivity issues, timeout errors, and API integration failures.
MuleSoft Developer at Concentrix Catalyst (2023-12 – 2025-06)
WWCA Order Automation project for Salesforce India
- Designed and developed Mule 4 integration flows and REST APIs using Anypoint Studio.
- Developed Salesforce integrations using Salesforce Connector to retrieve and update Quote and Order records.
- Used DataWeave 2.0 for payload transformation, field mapping, filtering, and data validation.
- Implemented business logic to compare order-form data with Salesforce Quote details.
- Developed conditional processing to classify orders as Ready for Quote Conversion, Manual Intervention Required, or Rejected.
- Worked with the existing MuleSoft IDP flow to consume extracted order-form data for downstream processing.
- Implemented error handling using On Error Propagate and On Error Continue.
- Developed and executed functional and integration test cases for MuleSoft APIs and flows.
- Worked on CloudHub 1.0 to CloudHub 2.0 migration, including application and environment configuration changes.
- Performed post-migration validation and resolved configuration/deployment issues in CloudHub 2.0.
- Used Anypoint Platform and CloudHub for application deployment and environment configuration.
- Contributed to approximately 60% faster quote readiness processing by automating the manual order validation process.
MuleSoft Developer at Optum Global Solutions (India) Pvt. Ltd. (2022-08 – 2023-11)
GPSCRM (Government Program Sales Customer Relationship Management) project
- Involved in application analysis, design, development, testing, and deployment activities using Agile/Scrum methodology.
- Participated in requirement-gathering sessions with application developers and functional users.
- Participated in API design discussions covering resources, message schemas, formats, and authentication.
- Implemented APIs using APIKit Router in Anypoint Studio.
- Worked with MuleSoft connectors including File, FTP, SMTP, Database, JMS ActiveMQ, and Salesforce.
- Used Salesforce Connector for integration with Salesforce systems.
- Performed API unit testing and supported user testing activities.
- Used Jenkins for CI/CD activities during development and deployment.
- Implemented error handling using On Error Propagate and On Error Continue.
- Developed APIs to automate manual business processes.
- Collaborated with business teams for requirement clarification and demonstration of developed solutions.
- Supported application upgrades and development-related fixes.
Platform Engineer at Wipro Private Limited (2019-05 – 2021-02)
DLG Insurance project
- Monitored MuleSoft applications and APIs using Anypoint Platform and Runtime Manager.
- Analyzed CloudHub application logs to identify and troubleshoot integration issues.
- Investigated API failures such as HTTP 400, 401, 403, 404, 429, and 500 errors.
- Troubleshot connectivity, authentication, timeout, database, and API integration issues.
- Analyzed Mule application errors and identified the root cause using Mule event logs and stack traces.
- Performed RCA for production incidents and documented the findings and corrective actions.
- Worked on production defects and implemented Mule flow or DataWeave changes when required.
- Validated API requests and responses using Postman during incident troubleshooting.
- Monitored application deployments and performed post-deployment validation.
- Supported MuleSoft application deployments and configuration changes across different environments.
- Coordinated with application, Salesforce, database, infrastructure, and external teams to resolve integration issues.
- Handled production incidents within defined SLA timelines and provided regular status updates to stakeholders.
- Analyzed recurring failures and implemented permanent fixes to prevent reoccurrence.
- Supported scheduled jobs and integration flows and investigated failures when transactions were not processed successfully.
- Performed restart/redeployment activities when required after validating the issue and following deployment procedures.
