Challa Deepak
Process Enabler / Associate (Banking & Insurance Domain)
Talent
VijayawadaMember since September 3, 2026
Copay, Co-insurance, & Financial Document AuditingInvestigative & Analytical SkillsEye for Detail & Quality AssuranceKYB (Know Your Business) & KYC Document VerificationImage-to-Text Data Indexing & EOBS PlatformSLA & TAT (Turnaround Time) ManagementStrong analytical and problem-solving skillsExcellent communication and interpersonal skillsCustomer-centric focus with an emphasis on accuracyMultitask effectively under tight daily TAT deadlinesHighly flexible to work in rotational environments and shift timings
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Copay, Co-insurance, & Financial Document AuditingInvestigative & Analytical SkillsEye for Detail & Quality AssuranceKYB (Know Your Business) & KYC Document VerificationImage-to-Text Data Indexing & EOBS Platform
About
To obtain a challenging and rewarding position in a dynamic organization where I can utilize my skills and experience to contribute to the growth and success of the company. I want to succeed in a stimulating environment that will provide me with advancement opportunities in risk and compliance operations.
Experience
Process Enabler / Associate (Banking & Insurance Domain) at TATA CONSULTANCY SERVICES (TCS) (2020-01 – 2021-01)
- Executed document verification and data indexing by processing unstructured client images and customer documentation into the EOBS system.
- Applied distinct client-specific business rules and validation frameworks across multiple accounts to ensure 100% regulatory compliance.
- Performed strict quality checks on KYC and onboarding documentation to validate identity proofs, address proofs, and account parameters.
- Consistently met strict Turnaround Time (TAT) guidelines, processing high daily volumes of image documents to meet Service Level Agreements (SLAs).
- Identified higher-risk client files and documentation anomalies, routing them for Enhanced Due Diligence (EDD) pathways.
- Managed alpha-numeric data entry and ledger processing for Bank of America client accounts with maximum accuracy to eliminate downstream defects.
Education
Bachelor of Science in Computers – PB. Siddhartha College of Arts and Sciences
