Chandan Jha

Seasoned Supply Chain and Warehouse Operations professional with 16+ years of experience leading end-to-end logistics, inventory management, transportation planning, vendor development, and process optimization across retail, e-commerce, manufacturing, and distribution environments. Proven expertise in warehouse operations, inventory accuracy, cost control, B2B/B2C fulfillment, transport management, and cross-functional team leadership. Demonstrated success in improving operational efficiency, enhancing service levels, and implementing scalable supply chain processes aligned with business objectives.

Warehouse Manager - Market Ninety Nine Private Limited

(2021-09)

Lead complete warehouse and supply chain operations for retail and omni-channel distribution networks.

• Direct end-to-end warehouse activities including receiving, put-away, storage, picking, packing, dispatch, and inventory control.
• Manage B2B, B2C, and store replenishment operations across Pan India locations.
• Drive order fulfillment excellence while ensuring timely deliveries and operational accuracy.
• Implement inventory control mechanisms using ERP systems, reorder planning, and demand forecasting.
• Conduct ABC analysis, cycle counts, and physical stock audits to maintain inventory accuracy.
• Administer FIFO and FEFO methodologies to minimize dead stock and improve inventory turnover.
• Build strategic relationships with suppliers and monitor vendor performance through KPI-based evaluation.
• Negotiate commercial terms and support invoice processing and debit note management.
• Lead transportation planning, route optimization, and dispatch management.
• Ensure adherence to operational SOPs, safety regulations, and compliance requirements.
• Develop and mentor warehouse teams to improve productivity and operational effectiveness.

Warehouse Incharge - Kaff Appliances India Pvt Limited - Faridabad

(2018-06 - 2021-09)

Managed warehousing and logistics operations supporting e-commerce and distribution channels.

• Supervised inbound and outbound warehouse processes while maintaining inventory flow efficiency.
• Coordinated dispatch operations for major e-commerce platforms and ensured service-level compliance.
• Managed Amazon Prime and Easy Ship operations including packaging and order handling.
• Generated E-Way bills and handled billing activities for multiple business entities.
• Optimized warehouse layouts and improved space utilization.
• Collaborated with logistics partners and transport vendors to achieve cost efficiencies.
• Implemented operational procedures and best practices to enhance warehouse productivity.
• Managed SKU classification, stock movement analysis, and scrap reduction initiatives.
• Strengthened inventory visibility and improved stock turnover through structured reporting systems.
• Ensured compliance with warehousing, handling, and safety standards.

Operations Manager - Stardeck Product Private Limited - Gurgaon

(2012-07 - 2018-05)

Oversaw operations, procurement, production planning and supply chain activities.

• Managed production planning and material procurement activities.
• Supervised statutory compliance including PF, ESIC, and administrative functions.
• Coordinated vendor management and supplier payment processes.
• Developed Bills of Materials (BOM) for existing and new product lines.
• Controlled inventory levels and streamlined dispatch operations.
• Implemented sourcing strategies resulting in cost efficiencies.
• Managed third-party e-commerce operations including product listing and account activation.
• Collaborated with internal departments to improve operational effectiveness and service delivery.

Operations Executive - Micronova Power System - Faridabad

(2011-09 - 2012-06)

Managed daily operations, procurement, and production activities.

• Supervised quality control and dispatch functions.
• Handled payroll administration and workforce coordination.
• Strengthened vendor and distributor relationships to improve supply chain performance.

Senior Executive – Quality Assurance - Associated Appliances Limited - Faridabad

(2010-06 - 2011-09)

Conducted quality assurance and inventory management activities.

• Conducted incoming, in-process, and final inspections.
• Managed spare parts inventory and procurement.
• Coordinated third-party quality inspections for PCB manufacturing activities.

Bachelor of Technology - B.Tech - Sikkim Manipal University of Health Medical and Technological Sciences (2009)

Higher Secondary - XII - Raja Ram Sah College (2002)

Secondary School - X - Janta High School Sikta Bazar (2000)