Chandan Sarkar

IT support expert with a proven track record in resolving technical challenges and optimizing systems. Skilled in troubleshooting and delivering superior customer service. Emphasizes collaboration and flexibility to maintain effective IT operations. Engaged in ongoing professional development to enhance technical capabilities.

Senior IT Engineer - Unique Infotech

(2020-11)

• I am responsible for completing my work. I am desperately doing this for final result.
• Mentored junior engineers in troubleshooting methodologies, fostering a culture of knowledge sharing and technical excellence.
• Improved system stability by implementing proactive IT maintenance and monitoring procedures.
• Installed and maintained hardware and computer peripherals to store tangible components.
• Upgraded operating systems and computer software to perform compatibility with programs.
• Installed and configured operating systems and applications.
• Installed, configured and maintained computer systems and network connections.
• Responded to customer inquiries and provided technical assistance over phone and in person.
• Configured hardware, devices, and software to set up work stations for employees.

IT Support Engineer - Fortune 500, Kolkata - Kolkata

(2017-07 - 2020-08)

• Diagnosed and resolved complex IT problems using remote management tools, enhancing system reliability and user satisfaction.

Computer Technical - It Core & Solution

(2008-01 - 2008-07)

Performed installation maintenance and repair for complex internal computer hardware and various software applications.

Secondary Education - Nabadwip Academy & Technology (2011 - 2012)