Chandan Singh
EBRO (HDFC Channel)
Talent
Agra, Uttar PradeshMember since July 30, 2026
Customer Relationship Management
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Customer Relationship Management
About
Seeking a position in BFSI, Customer Relationship Management, and Business Development where I can utilize my experience in training, operations, and sales to contribute to organizational growth.
Experience
EBRO (HDFC Channel) - Aditya Birla Capital Sun Life Insurance
(2025-12)
- Driving insurance sales through HDFC Bank channel partners
- Managing customer relationships and policy servicing
- Achieving sales targets and revenue growth
- Coordinating with bank staff for lead generation
Senior Cash Teller - BFIL (IndusInd Bank Subsidiary)
(2025-02 - 2025-10)
- Managed cash transactions including deposits and withdrawals
- Ensured compliance with banking regulations and KYC norms
- Provided customer support for account-related queries
- Maintained daily cash reconciliation and reports
Process & Behavioral Trainer - Teleperformance
(2015-05 - 2025-02)
- Delivered training for SBI Contact Centre (BFSI process)
- Managed NHT batches, OJT, and refresher sessions
- Handled training MIS, KPIs, and reporting
- Conducted soft skills and behavioral training
- Worked closely with clients for communication updates
Graduate Trainee Engineer - Fine Automation Robotics Pvt. Ltd.
- Assisted in machine design and process documentation
- Worked on troubleshooting and maintenance
- Prepared technical manuals and specifications
Education
MBA - Marketing (2016)
B.Tech - Mechanical Engineering (2013)
Skills
EBRO (HDFC Channel)
