Chandan Singh

Seeking a position in BFSI, Customer Relationship Management, and Business Development where I can utilize my experience in training, operations, and sales to contribute to organizational growth.

EBRO (HDFC Channel) - Aditya Birla Capital Sun Life Insurance

(2025-12)

• Driving insurance sales through HDFC Bank channel partners
• Managing customer relationships and policy servicing
• Achieving sales targets and revenue growth
• Coordinating with bank staff for lead generation

Senior Cash Teller - BFIL (IndusInd Bank Subsidiary)

(2025-02 - 2025-10)

• Managed cash transactions including deposits and withdrawals
• Ensured compliance with banking regulations and KYC norms
• Provided customer support for account-related queries
• Maintained daily cash reconciliation and reports

Process & Behavioral Trainer - Teleperformance

(2015-05 - 2025-02)

• Delivered training for SBI Contact Centre (BFSI process)
• Managed NHT batches, OJT, and refresher sessions
• Handled training MIS, KPIs, and reporting
• Conducted soft skills and behavioral training
• Worked closely with clients for communication updates

Graduate Trainee Engineer - Fine Automation Robotics Pvt. Ltd.

• Assisted in machine design and process documentation
• Worked on troubleshooting and maintenance
• Prepared technical manuals and specifications

MBA - Marketing (2016)

B.Tech - Mechanical Engineering (2013)