Office Manager - AluK Buildings System Private Limited
(2023-11)
To handle and supervise the office Administration and all related activities.
- Manage all travel arrangements including flight bookings, hotel reservations, transportation and itineraries for employees and executives.
- Manage service contracts with vendors for maintenance, security, cleaning and other essential services.
- Plan and execute company events, meetings and team building activities, both virtual and in person to support employee engagement.
- Oversee and manage daily office operations, including facilities management, staff coordination, and office supplies procurement.
- Supervise Administrative Staff, ensuring efficient workflow, performance, and adherence to company policies.
- Develop and implement administrative processes, procedures, and policies to improve office efficiency and productivity.
- Manage budgets for administrative functions, including expense tracking and financial reporting.
- Maintain all the challans and papers.
- Maintain strong relationships with vendors and Coordinate repairs of office equipments.
- Doing the follow-up with the accounts department and ensuring the timely payment of vendors for maintaining business relations.
- Coordinate company events, meetings, and travel arrangements, ensuring smooth logistical support for all operations.
- Managing the set-up of Team Lunch and Snacks. Ensuring proper stock is in place.
- Sending couriers, and posts and Ensuring timely delivery and receipt of confidential information.
- Stock Management is a vital responsibility to be played.
- Managing cleanliness drive and repair management on the weekend.
Office Manager & Secretary - Aspiration Advertising Pvt Ltd - Bangalore
(2022-07 - 2023-04)
- Managed the front office operations, resulting in a 100% reduction in wait times for customers.
- Handling customer complaints & queries and coordinating with Corporate Communication for the same.
- Created reports and documents as requested by the management.
- Expediting Orders for RM/CG, Stationery, House Keeping, Hospitality etc.
- Developed and maintained good working relationships with vendors and contractors, resulting in improved customer service and satisfaction.
- Developed and managed an organizational structure that allowed for effective resource allocation and delegation of tasks.
- Developed and implemented effective policies and procedures for HR, finance, and other administrative functions.
- Coordinated the daily operations of the front office, ensuring that customer orders were processed and delivered on time.
- Operated office equipment such as printers, copiers, fax machines and scanners, ensuring smooth operation of office operations.
- Maintained inventory of office supplies and equipment, ensuring that the office was stocked with necessary items.
Admin Executive / Front Office - MobileIron India Software Private Limited - Bengaluru
(2018-01 - 2022-03)
- Coordinated the daily operations of the front office, ensuring that customer orders were processed and delivered on time.
- Operated office equipment such as printers, copiers, fax machines and scanners, ensuring smooth operation of office operations.
- Maintained inventory of office supplies and equipment, ensuring that the office was stocked with necessary items.
- Ordered office supplies and equipment, ensuring that the office was adequately stocked.
- Managed the front office operations, resulting in a 100% reduction in wait times for customers.
- Handling customer complaints & queries and coordinating with Corporate Communication for the same.
- Office Administration: Handling phone calls, taking messages & communicating it to the concerned department accordingly. Maintain the confidentiality and security of all data and information relating to the company. Answering calls and directing the calls to the relevant department /division. Maintaining a record of appointments/visitors/customers. Receive, send & maintain record of daily correspondence of the Mail services. (Postal, Inward and outward courier) Telephone updates covering extensi
- Travel desk Management: Handling Travel arrangements and Ticket booking for both domestic and international travel for the employees. Checking & verifying physical documents of employee's tours as per Company policy. Handling hotel booking for the employees with the coordination of respective secretaries. Project Management and event Planning.
- Facility Management: To check the daily attendance of housekeeping staff and their grooming. Monitoring housekeeping standards are followed. Making necessary arrangements and maintain records of Conference Room Booking of the meeting of the Employees with the clients / visitors, Managing Directors, Interaction with the Engineering team incl. plumber, carpenters, and electricians for day-to-day Maintenance operations.
Executive - HR & Admin - Hikal Limited (100% EOU), Pharmaceuticals - Bengaluru
(2016-06 - 2017-10)
- Managed the executive calendar and organized travel arrangements, resulting in a stress-free experience for the executive.
- Scheduled meetings and appointments for the executive, ensuring that the executive had a full and productive day.
- Developed and implemented effective policies and procedures for HR and other administrative functions.
- Assisting with day-to-day operations of the HR functions and duties.
- Maintaining company documents and agreements.
- Preparing HR Documents like employments contracts and new hire guides.
- Providing clerical and administrative support to Human Resources executives.
- Conducting employee onboarding and supporting training & development activities.
- Maintained Employee Records and database, Updating Leave records.
Front Office Executive - Tata Consultancy Services - Bengaluru
(2010-05 - 2011-12)
- Managed the front office operations, resulting in a 100% reduction in wait times for customers.
- Resolved customer inquiries and complaints in a timely manner, resulting in a 100% reduction in customer escalations.
- Monitored customer trends and behaviors to provide insights to management, resulting in improved decision-making.
- Created and maintained a database of customer information and transactions, resulting in improved customer retention rates.
Administrative Executive - Anugraha Industries - Bengaluru
(2006-08 - 2010-04)
- Created and maintained a database of customer information and transactions, resulting in improved customer retention rates.
- Developed and implemented an efficient filing system that reduced search times by 100%.
Administrative Assistant - Ganex India Marketing Private Limited - Bengaluru
(2004-02 - 2005-12)
- Negotiated and managed contracts with vendors, resulting in cost savings of 100%.
- Meeting with clients virtually or during sales visits.
- Demonstrating and presenting products.
- Maintained Employee Records and database, Updating Leave records.
