Chandana R J

Results-driven Cloud Operations and DevOps professional with 3 years of experience in Monitoring, CI/CD support, automation, and observability. Hands-on experience with Docker, Kubernetes, Terraform, Jenkins, GitHub Actions, AWS, OpenSearch, and CloudWatch. Hands-on experience deploying applications end-to-end using Helm, Terraform, and GitHub Actions.

Proficient in Python automation, Selenium-based testing, and monitoring with OpenSearch and CloudWatch. Proven track record of reducing incident response time and improving deployment reliability in fast-paced Agile environments.

Cloud Operations Associate - iCompaas

(2023-04 - 2026-05)

• Built OpenSearch dashboards providing real-time visibility into infrastructure health, application performance, and business KPIs across Dev and Production environments.
• Designed alerting framework monitoring CPU, memory, disk utilization, Docker container health, and application uptime — reducing mean time to detect (MTTD) incidents by ~40%.
• Integrated webhook-based real-time alerting into Slack and email channels, cutting average response time by 30 minutes per incident.
• Optimized alert thresholds and deduplication logic, reducing false-positive alert noise by ~35% and improving on-call team efficiency.
• Investigated and resolved OpenSearch monitoring issues including cluster health degradation (red status), replica shard allocation issues, and Filebeat/Metricbeat data ingestion failures.
• Developed Selenium-based automated test suites in Python for web application functional testing, reducing manual QA effort significantly.
• Built REST API integrations using Python to automate data pipelines and JSON-based configuration management across microservices.
• Automated routine Linux system administration tasks including log rotation, disk cleanup, and service health checks using Cron and Shell scripts.
• Supported Jenkins CI/CD pipelines, deployment workflows, build monitoring, and release activities.
• Supported Docker-based deployments and containerized application workflows across Dev, QA, and Production environments.
• Supported production deployments and rollback procedures, maintaining 99.5%+ uptime across critical application services.

M.Sc - Computer Science - University of Mysore (2020-01 - 2022-01)

B.Sc - Computer Science - JSS Women's College (2017-01 - 2020-01)