CHandrakanta Maharana

Business Operation Sales at Precision Control (PRECONS) (2024-06 – Present)

Collaborate directly with the Managing Director (MD) to execute key business strategies and operational decisions.
Prepare and compile quotations for primary equipment (furnaces) and replacement spare parts.
Manage government tenders and reverse auctions end-to-end through GEM Marketplace and Ariba Portal, ensuring compliance and process efficiency.
Coordinate with internal and external stakeholders to align project requirements, timelines, and procurement activities.
Streamline workflows within the GEM Marketplace to improve operational effectiveness and procurement efficiency.
Oversee procurement dispatch processes, ensuring timely invoice submission and payment follow-ups.
Generate and analyze sales reports by comparing order and dispatch performance metrics.
Execute order processing and job card creation in SAP/ERP systems while coordinating with cross-functional teams.
Maintain accurate documentation of sales activities, including contracts, proposals, quotations, follow-ups, and customer communications.
Build and maintain long-term client relationships through continuous post-sales support and customer engagement.

OEM Business Operations, Strategy & Analytics Manager at Cholamandalam MS General Insurance (2016-12 – 2024-01)

Progressive career growth with 3 internal promotions.

Collaborated with Vice President (VP) – Motor to assess Pan-India OEM and retail broker performance, supporting strategic business growth decisions.
Managed 14 OEM partners, including Hyundai, Toyota, Maruti Suzuki, Royal Enfield, and Yamaha, with a network of 1400 dealers across PAN India, handling payouts, operations, and dealer management activities.
Assembled detailed daily business analyses for 14 OEMs, like Hyundai, Toyota, Maruti, Royal Enfield, and Yamaha.
Developed performance dashboards and dealer-specific MIS reports for senior management.
Facilitated monthly review presentations alongside Area Heads and Zonal Heads.
Supervised dealer payouts regarding cost of acquisition (COA) 64VB Clearance, UAP & UNCR Reconciliation.
Formulated specifications and partnered with IT to implement bot automation for OEM and Retail Broker Business Reports.
Directed the Backend Team in delivering efficient OEM operations support.
Streamlined Retail Broker services via precise data adjustments, payout confirmations, and effective issue management.
Streamlined training data management for POSP (Point of Sales Person) certification workflows and compliance reporting.
Guided junior team members on best practices, enhancing professional development

Collections & MIS Operations Executive at Sistema Shyam Teleservices (MTS) (2014-05 – 2016-11)

Promoted 1 time during tenure.

Streamlined Tamilnadu State Collection data for daily and weekly MIS Reporting to management.
Conducted audits on receipt book inward/outbound transactions to ensure accuracy. Resolved discrepancies with agencies to maintain financial integrity.
Facilitated customer communication through SMS and email campaigns for collection reminders.
Executed dunning activities (activation, temporary/permanent disconnection).
Facilitated corporate client invoicing processes and ensured accurate payment reconciliation.
Conducted payment and bank reconciliation, providing vital support for internal collection audits.
Compiled hourly collection reports ensuring real-time monitoring.
Enhanced team productivity through consistent communication and progress updates cultivating a collaborative work environment.

Sales & Customer Support Executive at R P Telebuy Sky Shop (2012-02 – 2014-05)

Managed inbound and outbound sales calls, ensuring effective customer support and achieving sales targets.
Built relationships with customers to encourage repeat business.
Handled escalations and engaged with internal teams for effective customer query resolution.
Addressed customer challenges by providing tailored products and services.

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