Chandrasekhar Mullamuri

Certified Pega Developer (CSA & CSSA) with hands-on experience in Pega PRPC, BPM, and system integrations. Skilled in designing scalable case management solutions, implementing workflows, and optimizing business processes. Experienced in REST/SOAP integrations, SLAs, routing, and UI development.

Previously worked as a Business Development Executive at PhonePe (Net Ambit), bringing strong communication, client handling, and problem-solving skills. Passionate about delivering efficient automation solutions and continuously enhancing technical expertise in Pega technologies.

Pega Developer at Globestar Software (2021-05 – Present)

Reactive Credit Line Increase is developed for our client CITI Group (North America). RCLI is basically increase the credit limit amount for customers who are all using Portfolio specific cards like BBY, OIL, THD, SRS, RPL and MCY etc. When the customer is calling and asking for the credit line increase, we have to the following steps to increase the credit limit amount.

RCLI has 3 following steps to increase the credit limit of the customer. Pre-Decision: Pre-Decision is the call made to evaluate the eligibility of the customer and indicates whether Credit Line Increase can be performed.

Decision: Decision is the call that informs Reactive Credit Line increase of the decision made by the customer based on the response from Pre-Decision request. For Channels that cannot make a direct pre-decision call this call will enable both set of checks/decisions Customer Acknowledgement: Customer Acknowledgement is the final call that confirms the decision of the customer whether the Credit Line Increase offered in the decision call response is accepted or not.

• Involved in all Pega related activities because I am only one person in handling entire application development and production support as well.
• Gathering requirements from the Customer.
• Understanding the Functional Specification Requirements according to Client.
• Participating and driving the call to attend the daily and Weekly status call with the Business Analyst Team.
• Involved in developing activities, Agents and Connect-REST, Service-REST and Email Integration
• Created Validate Rules for User Interface.

Created Decision

Rules (When condition Rules, Decision Tree Rules, Decision Table Rules and Map Value Rules) and Declarative Expressions as per the requirements.

• Connected with third party application using Connector and Service rules like Rest and Connect-SQL to integrate with external systems.
• Creating Product file and deploying all the lower environment like TEST, TRAINING, QA etc. Supporting the Production Deployments and Involved resolving in production issues as well.