Charming Dalal

Desktop Support Engineer with 5 years of professional experience in IT support and customer service. Skilled in hardware and networking, operating system maintenance, and desktop environment troubleshooting. Demonstrated expertise across multiple organizations including AGS Transcend Technology, Hitachi Systems Micro Clinic, and Team lease Services Limited.

Field engineer - Smart Developing Internet industries Pvt Ltd.(SDII)

• Duration: 1 year

Customer Support Engineer - AGS Transcend Technology Ltd.

(2018-08-16 - 2021-03-07)

Project: Future Group.

Customer Support Engineer - Hitachi Systems Micro Clinic Pvt. Ltd

(2021-03-15 - 2022-11-11)

Project: Deepak Nitrite Limited

Customer Support Engineer - IMSI Staffing Pvt Ltd.

(2022-11-12 - 2023-07-08)

Project: Godrej Industries Ltd. (Valia)

Desktop Support Engineer - Hitachi Systems Micro Clinic Pvt. Ltd

(2023-07-10 - 2024-12-11)

Project: Deepak Nitrite Limited

Desktop Support Engineer - Team lease Services Limited

(2024-12-12)

Project: Deepak Fertilizers and Petrochemicals

S.S.C - G.S.E.B (2009-03)

Diploma - Mechanical - Gujarat Technological University (2009 - 2020)

Advance Diploma - Hardware & Networking - I.T.C.T Computer Education (Govt. Of India) (2015)

Programming In C& C+ - AICE (All India Computer Education) (2012)

ACHNP - Advanced Certified Hardware & Networking Professional - IIHT (Indian Institute of Hardware & Networking) (2014 - 2016)

Basic Computer Course - EM power (2013)