Chehak Aggarwal
Conversational UX Designer
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About
A creative problem-solver dedicated to making experiences easy and delightful,
with a passion for creating impactful solutions from day one. I thrive in collaborative environments, enjoying the process of learning and growing with my team. Constantly eager to explore new opportunities, I am a passionate learner committed to continuous personal and professional growth.
Experience
Led user research to inform conversational interface design
Analyzed feedback and interaction data to optimize conversational flows
Designed and implemented bot personas and conversational flows for chatbots and voice assistants
Created personas and journey maps for engaging dialogues
Collaborated with product managers, developers, and stakeholders to align
UX with business goals
Integrated designs with NLP and machine learning frameworks
Monitored performance and implemented improvements using analytics tools
Measured success with metrics like user engagement and satisfaction
Developed documentation and guidelines for conversational designs
Trained team members on best practices and user-centered methodologies
Education
Bachelors of Engineering in Computer Science
