Chennampalli Sailaja

• Result-oriented and service based professional with over six years of experience within the Cyber Security and Identity and Access Management (IAM) domain, specifically in building, implementing, supporting IAM tools and projects 
• IAM expert with excellent knowledge in Identity & Access Management, Roles & Entitlements Management, Role-based Access Control, Single-Sign-On, and design & implementation of large-scale IAM solutions; Good understanding of IaaS, PaaS and SaaS across main cloud service providers
• Hands-on experience in end-to-end integration of IAM Solution using SailPoint Identity and Access Management Suite that includes requirement gathering, analysis, design, development, maintenance, and upgrades
• In-depth knowledge in IAM Strategy formulation, Target Operating Model definition, transformation, and audit driven remediation. Robust understanding of IAM best practices, leading IAM toolsets and IAM for Cloud deployments
• Expertise in applying technical expertise to develop insightful solutions applicable to current business practices; proven track record of implementing and maintaining robust IAM solutions
• Good at defining and setup approach for Adaptive MFA and application access control and managing ABAC/RBAC. Conversant in Identity & Access Management, Application Onboarding (SAML, OIDC, SPA, SWA), Engineering, administration, support and troubleshooting
• Experienced in implementing the market's leading Identity Access Management (IAM) solutions for enterprises
• Customer-centric, possess analytical thinking, creative problem-solving ability, and lead teams in the design and implementation related to IAM solutions 

• Risk management; IT Controls & treatment planning Using SailPoint
• Application onboarding to Okta (SSO) and SailPoint (IGA)
• Batch uploads, troubleshooting, workflow design, the access request
• User/Application Lifecycle Management
• Experience with SaaS and Cloud Services, planning to schedule, and periodic access reviews of end-user access
• Managing the Lifecycle / End of Support Management (JML)
• Taking end-to-end ownership of customer issues, including initial troubleshooting, identification of root cause, and issue resolution
• Providing well-thought-out and reliable direction, both in technical and non-technical terms, to help customers integrate, deploy, and maintain Okta’s suite of security products
• Serving as an internal and external point of contact on customer matters and ensuring customer issues are resolved as expediently as possible
• Contributing to and maintain a repository of product area-specific knowledge within the support and promote a culture of team knowledge share and collaboration within the application and Lifecycle management SME team
• Protecting/configuring applications using OKTA, security policies, assigning roles for applications in OKTA
• Analyzing and implementing sustainable processes, and procedures to support the entire User Access lifecycle
• Providing L3 Production support on the entire IDM System, including user life cycle management of User creation, modification and termination
• Requirements gathering from application owners, Data analysis for integration and enrichment

• Experienced in Protecting/configuring applications using Salesforce and ForgeRock, security policies, assigning roles for applications in Salesforce and ForgeRock
• Analyzed and implementing sustainable processes, procedures to support the entire User Access lifecycle
• Provided L3 Production support on entire IDM System, including user life cycle management of User creation, modification and terminationExperience in complete implementation of Identity and Access Management projects using OKTA (SSO).
• Experienced in Protecting/configuring applications using OKTA, security policies, assigning roles for applications in OKTA
• Analyzing and implementing sustainable processes, procedures to support the entire User Access lifecycle.
• Provided L3 Production support on entire IDM System, including user life cycle management of User creation, modification and termination
• Defined and setup approach for Adaptive MFA and application access control and managed ABAC/RBAC
• Built and grown strong collaborative relationships with key stakeholders to effectively get their application on boarded into OKTA
• Configuring Roles for the Particular Application team to access the resources inside the webserver for particular Groups
• Identity & Access Assurance (User Provisioning/De-Provisioning). From a SM perspective, explained the process

2009

• Master of Business Administration (MBA) – Human Resource Management from Osmania University, India

• Bachelor of Science from Gulbarga University, India