Chetan Natekar

An exceptionally experienced and versatile cross-functional Food and Beverage professional with over 2 years' experience across all aspects of the Hospitality industry. A unique combination of hands-on leadership, staff and supervisor training, utilization of strengths to guide and inspire others to achieve excellence in all aspects of team building, sales and customer care. Thrives in a busy, pressurised, client-facing environment and embraces challenge to improve processes and provide innovative and creative solutions to problems.

A confident communicator and negotiator, capable of influencing decisions and building positive internal and external relationships. Now seeking a new and challenging role within an established and proactive organisation, focused on continuing professional development, achievement and further success.

Guest Service Associate - GORDON HOUSE ALL STIS FRY

(2023-10 - 2024-11)

• Ensuring about the buffet setup, restaurant, coffee shop, bar setups.
• Work with other waiter as a team for a smooth operation.
• Stoke the section with all supplier required for the service as silverware, glassware, crockery cutlery.
• Provide fast & courteous service.

Sr. Guest Service Associate - GORDEN HOUSE POLLYESTHER

(2024-12 - 2025-11)

• Greet the guest as they arrive assist them.
• Signs in and out prior and after starting a shift.
• Attend pre-shift briefing with the team.
• Attend department meeting as scheduled. Follows the "clean as you go".
• Inform management of any lost or damaged equipment in the service department or the hotel in general.
• Carrie out any other duties that may be assigned by the immediate manager, Department Head or Executive Committee Member.
• Ensure to keep service station neat and clean at all times during service.

Site Manager - HungerBox

(2025-11 - 2026-03)

Managed daily cafeteria and site operations to ensure smooth service delivery.

• Supervised a team of 25 staff members, including manpower planning, scheduling, and task allocation.
• Coordinated with vendors, kitchen teams, clients, and management for daily operational requirements.
• Monitored food quality, hygiene, safety, and service standards.
• Handled customer complaints and resolved operational issues promptly.
• Managed menu planning, stock requirements, and product availability.
• Prepared daily operational reports, sales reports, and compliance documentation.
• Supported corporate events, food festivals, pop-ups, and special meal requirements.
• Ensured client satisfaction and maintained professional communication with the client.

Degree - MUMBAI (2019 - 2023)

H.S.C (science) - Science - Mumbai (2018 - 2019)

S.S.C - MUMBAI (2016 - 2017)