Chetan Sandhal
Results-driven professional with over a decade of experience in hospitality management and warehouse/logistics operations
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About
Results-driven professional with over a decade of experience across hospitality management and warehouse/logistics operations, spanning roles in India, Sweden, and Latvia. Proven track record in team leadership, staff training (250+ professionals mentored), inventory management, and guest service excellence. Adaptable and detail-oriented, I bring strong operational, supervisory, and customer-facing skills to management roles in the hotel and hospitality industry as well as warehouse and logistics operations.
Experience
Groceries Associate at Wolt Groceries (2024-05 – 2026-03)
Managed inventory and stock organization, oversaw product displays, and supported daily store operations. Assisted customers with product location and inquiries while maintaining store cleanliness and monitoring product freshness to ensure a smooth shopping experience.
Food & Beverage Supervisor at Hotel & Resort Silverhatten AB (2023-06 – 2025-03)
Supported food and beverage operations across multiple seasonal assignments, coordinating service delivery, supervising preparation standards, and maintaining cleanliness in a fast-paced hospitality environment. Worked closely with the team to ensure consistent, high-quality guest experiences.
Game Presenter at OnAir Entertainment (2022-02 – 2023-05)
Hosted live, interactive games for audiences, managing game equipment and clearly communicating rules while maintaining professionalism and strong customer engagement skills.
Warehouse Team Member at MMD Serviss SIA (2019-07 – 2020-11)
Managed inventory, order picking, packing, and shipping with accuracy and efficiency. Maintained organized stock and a clean workspace, operated equipment safely, and contributed to smooth warehouse operations and timely deliveries through strong teamwork and attention to detail.
Food & Beverage Captain (Floor Supervisor) at Tama Brew & World Kitchen (2017-12 – 2018-05)
Oversaw daily floor operations, coordinated and trained staff, managed inventory, and upheld quality standards to ensure exceptional guest satisfaction and smooth service flow in a fast-paced environment.
Food & Beverage Specialist at The Irish House Food & Beverages Pvt. Ltd. (2016-08 – 2017-11)
Oversaw development and management of menus, ensuring quality, safety, and consistency. Collaborated with kitchen and service staff, managed inventory, monitored trends, and maintained high standards across the dining operation.
Master Trainer – Food & Beverage Production Service at Pratham Hospitality Services (2014-07 – 2016-05)
Designed and delivered advanced training programs covering culinary techniques, safety standards, and service excellence. Mentored teams, enhanced productivity, and ensured compliance and quality across all areas of production, training over 250 students.
Guest Service Specialist at TGI Fridays (2012-08 – 2013-06)
Delivered exceptional guest experiences by addressing inquiries, resolving issues, and managing reservations and feedback with professionalism, fostering customer loyalty in a high-volume environment.
Education
Master of Business Administration – Turiba University (2018 – 2020)
Bachelor of Hotel Management – Punjab Technical University (2009 – 2012)
