Chinmay Nandi

Accomplished Senior Manager with over 17 years of extensive IT experience, including 6.8 years in leadership roles spanning IT Security Operations, Cloud Infrastructure Management, and Global Service Delivery across multiple industries (Retail/Financial Service/Energy utility)

PROFILE SUMMARY

 Results-driven Senior Manager with 17+ years of IT expertise, leading IT Security Operations, Cloud Infrastructure, and Global Service Delivery across diverse sectors, driving operational excellence and strategic growth.

 Achieved 98.5% compliance in cyber incident response, with P1 response within 15 minutes and 100% patch compliance, ensuring robust security and regulatory adherence (ISO 27001/ITIL).

 Led and scaled cross-functional teams (150+ engineers) across L1, L2, and L3, implementing tiered support and automation (30% L1 tasks), fostering a high-performance, security-focused culture.

 Drove operational transformation by establishing 24/7 SOC coverage, implementing MFA adoption, and enhancing monitoring for critical cloud & data center environments.

 Trusted advisor to C-level stakeholders, aligning cybersecurity strategies with digital transformation initiatives, mitigating risk, and optimizing service delivery in high-value engagements.

 Multi-certified professional (Microsoft Azure, ITIL, Cyber Security Professional Program, Artificial Intelligence and Machine Learning Program and pursuing PMP) integrating cloud-native security and agile delivery models to support digital transformation and AI initiatives.

 Dives cost optimization, security enhancement, and automation, driving measurable business impact and continuous improvement through team mentorship.

2011: M. Sc. in Computer Science SSK

2004: B. Sc. From BSBA Bihar University