Chipra Gawde

I have worked as Voice engineer(Cisco, Microsoft) , for more than 5 years. Successfully manage multiple client base International projects. I have got experience in providing support to users, finding and fxing any network faults, setting new users up and carrying out day to day network monitoring and administration.

I have excellent communication skills and have had a lot of experience in working with clients on a daily basis. I feel that I can explain technical information carefully to nontechnical users. I have a B.E. in Electronics and Telecommunications.

I am MS 721 certified. I have completed CCNA, CCNP, CCIE classes. I have hands-on experience on Cisco CUCM UCCX, MS VoIP and other voice products. I am A1 German Language certified and currently perusing A2

As a VoIP engineer, I played a crucial role in managing and maintaining the client VoIP infrastructure. I was responsible for confguring and troubleshooting of technologies. • Microsoft VoIP • Teams • onedrive • Direct Routing • Webex • Oracal SBC • Cisco CUCM • Cisco Emergency Responder • Cisco UCCX • Unity • gateways • IP phones

Bachelor of Electronics and Telecommunication, Mumbai University Diploma in Electronics and video engineering, St. Xaviers (Mumbai University) S.S.C., Suvidyalay (Maharashtra board)