Chirag Madaan

Analyzed SME portfolio performance, KPIs and MIS reports in Excel to track trends, identify bottlenecks and support business decisions. Managed reporting for a 100 Cr SME portfolio, using financial and balance-sheet analysis to identify risk areas and growth opportunities, contributing 30 Cr in new business. Tracked credit process performance and analyzed turnaround-time trends, contributing to an 18–21% reduction in loan approval turnaround time.

Manager 1 – Business Banking Group SMEAG - ICICI Bank

(2025-07 - 2025-12)

• Analyzed SME portfolio performance, KPIs and MIS reports in Excel to track trends, identify bottlenecks and support business decisions.
• Managed reporting for a 100 Cr SME portfolio, using financial and balance-sheet analysis to identify risk areas and growth opportunities, contributing 30 Cr in new business.
• Tracked credit process performance and analyzed turnaround-time trends, contributing to an 18–21% reduction in loan approval turnaround time.
• Worked with Risk, Compliance, Product and Operations teams to review data, discuss performance issues and develop practical process improvements.
• Prepared and presented portfolio performance updates, analysis and recommendations to senior stakeholders to support business and operational decisions.

Undergraduate Research Fellow (Internship) - Emerging Technology Integrated Design and Manufacturing (ETiDM)

(2024-08 - 2024-12)

• Built a Python-based location recommendation system that combined geospatial data from Google Maps with sentiment analysis of restaurant reviews to recommend suitable meeting points.
• Processed and analyzed 2,000+ restaurant reviews, applying text cleaning, tokenization, stopword removal, lemmatization and data augmentation to improve the quality of the training data.
• Integrated the ML model with a Flask web application and Google Maps API to calculate central meeting points, rank nearby venues based on sentiment scores and deliver data-driven recommendations.

B.Tech - Electronics and Communication Engineering - Indraprastha Institute of Information Technology, Delhi (IIITD) (2021-12 - 2025-05) Delhi, India