Chirag Patel

9+ years of experience as a strategic design leader specializing in the scaling of SaaS and Web3 along with AI driven platforms. I focus on bridging the gap between user needs and business objectives through data driven UX strategies and scalable design systems. My career is defined by a proven track record of increasing conversion rates and leading cross functional teams to deliver high impact digital products.

Lead Product Designer at Forreels (2025-06 – Present)

Orchestrate the end to end product design strategy for an early stage growth platform while collaborating with founders to define the core product direction

• Orchestrate the end to end product design strategy for an early stage growth platform while collaborating with founders to define the core product direction
• Responsible for building the first version of the design system which ensures both speed and consistency across the entire platform
• Collaborate with engineering teams on execution to refine complex ideas into clear workflows that maintain an intuitive user experience as features expand

Senior UX/UI Designer at Xische and Co. (2024-02 – 2025-11)

Led the UX transformation for TAMM and designed AI powered conversational flows

• Led the UX transformation for TAMM which improved design consistency by 40% and significantly enhanced scalability
• Designed AI powered conversational flows that increased user engagement by 30% for various government services
• Reduced user friction by 25% through the implementation of accessibility enhancements and data driven UX improvements

Freelance Product Designer at Upwork (2023-05 – 2024-02)

Designed conversion optimized UX/UI for SaaS & Web3 clients

• Designed conversion optimized UX/UI for SaaS & Web3 clients, improving retention and usability
• Conducted UX audits, usability testing, and A/B experiments, increasing engagement by 20%

Senior Product Designer at Parcel Inc. (2021-11 – 2023-08)

Scaled Web3 payout flows and increased DAO adoption

• Scaled Web3 payout flows from $55M to $300M while optimizing the transaction user experience
• Increased DAO adoption by 75% which significantly improved user trust and platform engagement
• Designed a scalable Web3 design system that ensured visual and functional consistency across multiple platforms

Freelance UX/UI Designer at Upwork (2019-03 – 2021-11)

Created UX/UI strategies for startups and SaaS platforms

• Created UX/UI strategies for startups and SaaS platforms, improving usability and conversions
• Designed wireframes, prototypes, UX audits, and A/B tests to optimize product experiences
• Redesigned a boat rental platform which improved navigation and booking efficiency by 35%

UI/UX Designer at Casepoint LLC (2017-11 – 2019-01)

Developed legal tech UI solutions

• Developed legal tech UI solutions that reduced task completion time by 20% through targeted usability improvements

Master of Computer Applications in Computer Applications – Gujarat Technological University (2018-05)

Bachelor of Computer Applications in Computer Applications – Veer Narmad South Gujarat University (2016-06)