Chirag Patil

Led end-to-end QA for the BIZ AI chatbot within Meta Business Suite, validating Generative AI agent responses and business logic accuracy across 10+ complex query workflows. Designed and executed 200+ test cases for web and mobile platforms, achieving 95%+ release readiness coverage across ad-creation and AI-driven consumer engagement features.

Validated

Click-to-Message (CTX) ad-creation flows for Sales, Engagement, and Awareness campaigns, ensuring correct trigger behavior across web and mobile platforms.

Associate Software Engineer – QA - Tech Mahindra (Client: Meta) - Mumbai, India

(2024-04)

• Led end-to-end QA for the BIZ AI chatbot within Meta Business Suite, validating Generative AI agent responses and business logic accuracy across 10+ complex query workflows.
• Designed and executed 200+ test cases for web and mobile platforms, achieving 95%+ release readiness coverage across ad-creation and AI-driven consumer engagement features.
• Validated Click-to-Message (CTX) ad-creation flows for Sales, Engagement, and Awareness campaigns, ensuring correct trigger behavior across web and mobile platforms.
• Partnered with product and engineering teams to identify and resolve 30+ high-priority defects pre-release, reducing post-deployment issues by approximately 40%.
• Built Generative AI-driven automation scripts using Playwright and Selenium to optimize internal validation flows, reducing manual regression effort by 25%.

Bachelor of Engineering - Computer Engineering - St. John College of Engineering and Management (2019 - 2023)