Chirag Tyagi

Built responsive websites using HTML, CSS, JavaScript for diverse client projects.

Delivered

PropTech and SaaS platforms, enhancing usability and scalability. Collaborated with design and backend teams to implement UI/UX requirements. Optimized site performance, ensuring cross-browser compatibility and fast load times.

Software Engineering Intern - Lemion Global - Thane

(2024-05 - 2024-08)

• Built responsive websites using HTML, CSS, JavaScript for diverse client projects.
• Delivered PropTech and SaaS platforms, enhancing usability and scalability.
• Collaborated with design and backend teams to implement UI/UX requirements. Optimized site performance, ensuring cross-browser compatibility and fast load times.

program management intern - Grexa AI - Navi Mumbai

(2026-05)

• Developed a comprehensive technical knowledge base and support documentation, reducing recurring support tickets by 40% for first-time users.
• Monitored real-time engagement data using product analytics tools, identifying three major feature-adoption gaps and converting them into up-sell opportunities.
• Driving data driven insights across Customer Experience and growth retention metrics - Analyzed NPS & CSAT scores, driving 10% boost in customer satisfaction via UI/UX refinements - Revamped search filters, increasing property discovery rate by 25%, user retention rate by 10% - Analyzed churn metrics, implemented retention strategies reducing customer churn rate by 12%
• Built an automated reachout tracking tool for the onboarding team, replacing a manual tracking system and fully automating client communication workflows.

Bachelor of Engineering - Computer Engineering - University Of Mumbai (2023-08 - 2027-05)