Chitra Das

Goal-oriented professional with a proven ability to develop creative solutions to complex challenges. Strong analytical skills and adaptability enhance team performance and drive business success.

Supervisor - Oppo Pvt Ltd - Salt Lake, Kolkata (Remote)

(2014 - 2015)

• Supervised daily operations to ensure team adherence to quality standards.
• Implemented workflow improvements that enhanced overall productivity.
• Trained and mentored new staff on company policies and procedures.
• Monitored inventory levels and coordinated restocking efforts effectively.

Store Manager - Solar Ghar - Chinar Park, Kolkata

(2021-09 - 2025-05)

• Team management.
• Store management.
• Cash handling.
• Stock management.
• Problem-solving.
• Social media queries handling.

Customer Relationship Executive - Institution of Neuro Development - Sovabazar

(2025-09 - 2026-07)

• All over social media handling.
• Problem solver for Processed client requests efficiently, ensuring timely resolution of issues and concerns.
• Maintained detailed records of customer interactions using CRM software, enhancing data accuracy.
• Collaborated with team members to improve service delivery and streamline communication processes.

Master of Arts - Bengali - Rabindra Bharati University (2025)

Bachelor of Arts - Humanity - City College (2021-02)