Operation Executive at TBNG CAPITAL ADVISORS PVT LTD (2025-02 – Present)
Managed end-to-end operations for Mutual Fund and Portfolio Management Services (PMS) Physical transactions, including purchases, redemptions, switches, SIP, STP, and SWP processing.
- Ensured complete KYC compliance for Individual and Non-Individual clients, including Private Limited Companies, HUFs, and Partnership Firms, in accordance with SEBI and AMFI regulations.
- Coordinated with Asset Management Companies (AMCs), Registrar & Transfer Agents (CAMS and KFintech), and internal advisory teams to ensure accurate and timely transaction execution.
- Handled PMS client onboarding, including account setup, documentation verification, data validation, and operational support.
- Processed account opening and onboarding for Individuals, Companies, and HUFs across BSE Star MF, NSE NMF II, and MF Utility (MFU) platforms while ensuring compliance with regulatory requirements.
- Collaborated with NSE, BSE, AMCs, and Relationship Managers to resolve operational issues and ensure seamless service delivery.
- Managed client queries and provided timely resolutions within defined turnaround times (TATs), ensuring a high standard of client service.
- Processed Change of Broker (COB) requests for distribution clients and monitored the reconciliation process through successful completion.
- Managed advisory fee tracking, follow-ups, and maintained the Fee Management System (FMS) to ensure timely fee collection and accurate records.
- Processed GIFT City investment transactions through both online and offline channels, ensuring compliance with operational and regulatory guidelines.
Intern at TBNG CAPITAL ADVISORS PVT LTD (2024-08 – 2025-02)
- Assisted the Operations team in completing physical transaction forms and coordinated with Asset Management Companies (AMCs) to resolve existing client queries.
- Monitored active SIP (Systematic Investment Plans), STP (Systematic Transfer Plans), and SWP (Systematic Withdrawal Plans) on a monthly basis, providing updates on transactions affected by insufficient scheme balances.