Chris Torne

Dedicated and versatile professional with experience across operations management, customer support, sales, data annotation, and administrative roles. Strong background in IT, digital tools, and communication with the ability to deliver efficient solutions, manage workflows, and ensure smooth organizational operations. Currently pursuing MCA after completing BCA, with hands-on exposure to technical projects, website creation, and digital marketing.

Operation Manager - Navidisha Safety Solution

(2024-01)

• Overseeing daily operations and ensuring smooth functioning across departments.
• Managing client communication, project coordination, and workflow distribution.
• Supervising staff performance and maintaining quality standards.
• Handling documentation, reporting, and internal process optimization.
• Coordinating with vendors, clients, and internal teams.

BPO - International Voice Process (Air India Ticketing Department)

(2024-01 - 2024-12)

• Assisted international customers with bookings, changes, cancellations.
• Managed voice & chat processes efficiently.
• Ensured customer satisfaction and handled escalations.

Sales Representative / CRM - SSPL Real Estate Company

(2023-01 - 2023-12)

• Managed CRM databases and lead follow-ups.
• Coordinated site visits and sales documentation.

Data Annotator - Ideas to Impact - Pune

(2021-01 - 2021-12)

• Performed text & image labeling for AI datasets.
• Ensured accuracy and consistency.

Data Entry Operator - Proteck Computer Institute - Pune

(2020-01 - 2020-12)

• Managed digital records, logs, and reports.
• Supported admin and documentation tasks.

Master of Computer Applications - Computer Applications

Bachelor of Computer Applications - Computer Applications