Christo Roy

A dedicated retail professional seeking a challenging position as a Store Manager where I can utilize my experience in retail operations, team leadership, and customer service to contribute to organizational growth.

Store Manager - Allen Solly Factory Outlet - Kottayam

• Managing a team of 7 employees (6+1 structure)
• Achieving monthly sales targets of ₹40 lakh
• Handling store operations, inventory, and customer service
• Preparing sales reports and KPI analysis
• Planning promotional activities

Senior Sales Executive - Arrow - Lulu Mall, Kottayam

(2024-01 - 2025-12)

• Customer relationship management
• Sales and visual merchandising
• Team coordination

Customer Care Associate - Aditya Birla Fashion and Retail Ltd.

(2021-01 - 2024-12)

• Customer service and support
• Merchandising and store arrangement
• Sales support activities

BBA - Annamalai University (2021-01 - 2025-12)

Higher Secondary - NSS HSS Karapuzha (2019-01 - 2020-12)