Christopher Thomas

Senior IT Delivery Lead with 19+ years of experience delivering enterprise technology transformation across HR platforms (Workday, SuccessFactors) and SAP ecosystems. Proven in end-to-end delivery of multi-country implementations and integrations, driving stakeholder alignment and vendor coordination. Strong in integration delivery and orchestration (MuleSoft, SAP Integration Suite).

Business Support Solutions Lead - Lipton Teas & Infusions

(2022-01 - 2024-12)

• Led SuccessFactors delivery track (~3,500 users)
• Delivered integrations, requirements, test governance
• Built AMS (25% faster resolution, 30% cost reduction)
• Resolved critical SF–SAP BTP access issues
• Led enterprise e-signature rollout and adoption

IT Business Partnering & Innovation Manager - Unilever Global HR IT

(2014-01 - 2021-12)

• Delivered enterprise HR integrations including Workday rollout (EU)
• Led legacy decommissioning and rationalized MDG integration
• Delivered Fieldglass integration, SSO, automation
• Managed global vendors and stakeholders

Earlier Roles - Unilever

(2005-01 - 2014-12)

• Managed PeopleSoft HR integrations
• Owned enterprise service operations & incident management
• Led ITIL governance (40+ team) and CST tool rollout

MCA - CET Trivandrum

PGDBA - Symbiosis

Digital Transformation - XLRI

EGMP - IIM Bangalore