Vice Principal
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As Vice Principal, I am committed to academic excellence, student success, and a positive learning environment. I support teachers, students, and staff while ensuring effective school operations. My focus is on leadership, collaboration, and continuous improvement.
Vice Principal - Reeds World School -SSVM Institutions
(2024-01)
Welcomed students daily and fostered a positive, safe, and inclusive school environment. Addressed parent queries promptly and built strong parent-school relationships through effective communication. Conducted regular school inspections to ensure campus safety, cleanliness, and smooth day-to-day operations.
Observed classroom teaching and provided constructive feedback to enhance instructional practices. Monitored student academic progress and collaborated with teachers to improve learning outcomes. Coordinated with the Examination Department to ensure the smooth planning and execution of assessments.
Served as the IAYP Coordinator, overseeing activity planning, monitoring student participation, and ensuring timely completion of activity logs and documentation. Planned and led IAYP Adventurous Journeys, ensuring compliance with program requirements and student safety. Coordinated the successful implementation and documentation for QS I-GAUGE, IDA Award, and NABET Accreditation processes.
Performed subject-wise mark analysis for Grades 3–8 to identify learning trends and support data-driven academic planning. Worked closely with school leadership and faculty to maintain high standa
Academic Coordinator - VIBGYOR HIGH
(2019-01 - 2024-12)
Trained students from Grades 1–12 for Table Topics/Public Speaking competitions, mentoring them to achieve 1st, 2nd, and 3rd place awards. Mentored and coached students for TEDx Youth talks, developing their public speaking, presentation, and communication skills. Coordinated and managed major school events, including Sports Day, Annual Day, and other institutional programs, ensuring successful planning and execution.
Academic Coordinator - Sri Chaitanya Techno-school
(2017-01 - 2019-12)
As an Academic Coordinator, I am responsible for assisting students with their academic needs throughout their time with the school. I work closely with the Dean of Students to ensure our students receive the best service possible. Typical Working Conditions: Work involves frequent contact with students, employees & Parents via phone, email and face-to-face to address students behavioral, academic, and other problems. I maintained confidentiality of student records, grades, and appointments.
Head - Training & Development - GetSetGo Training institute
(2015-01 - 2017-12)
Managing and delivering overall training projects which includes, Customer Service, Sales, Soft skills and Leadership training. Providing guidance and leadership to instructors, and/or external training and development consultants, in harmony with specified program objectives. Arranging training for existing/ new recruits/ Customers and Channel partners for improving their performance levels; updating them latest developments & modifications and inspire individuals to strive for excellence.
Centre Head - Achariya Bala Siksha Mandir
(2013-01 - 2015-12)
Serving as the educational leader with over accountability for managing policies, regulations, and procedures to ensure that all students were supervised in a safe traditional learning environment that met the approved curricula and mission of the institution. Playing an instrumental role in the school being recognized with an 'Exemplary Record'. Coaching and mentoring teachers on their strengths and weaknesses which improved instruction, organization and classroom management.
Teacher Mathematics - Anan Kids Academy International
(2012-01 - 2013-12)
Designed and delivered engaging, hands-on learning experiences using modern, student-centered teaching methodologies. Fostered a supportive, inclusive, and stimulating classroom environment that encouraged active participation and academic growth. Integrated technology and teaching aids, including Smart Boards and Mathematics Lab resources, to simplify complex mathematical concepts and enhance conceptual understanding.
Applied innovative instructional strategies to improve student engagement, critical thinking, and problem-solving skills.
Team Leader - Vserve EBusiness Solutions
(2008-01 - 2010-12)
Managed floor operations by monitoring service levels (SLAs), attendance, break adherence, and workforce productivity while supporting attrition control initiatives. Collaborated with management on daily and weekly client performance reviews, productivity reports, and operational metrics. Coordinated with cross-functional teams including HR, Training, Quality, MIS, Workforce Management (WFM), Transport, Administration, Procurement, and Finance to ensure seamless production floor operations.
Monitored team performance, ensured adherence to operational standards, and facilitated timely issue resolution. Supported workforce planning and operational efficiency to consistently meet client deliverables and business objectives.
Quality Analyst - 365 Media
(2010-01 - 2011-12)
Conducted quality audits of customer service calls to ensure compliance and effective issue resolution. Provided coaching and constructive feedback to improve agent performance, communication, and customer satisfaction. Identified and implemented process improvements to enhance contact center efficiency and service quality.
Analyzed quality trends and highlighted operational risks, recommending corrective and preventive actions. Supported initiatives to improve employee engagement, reduce agent attrition, and maintain high performance standards.
Technical Support Specialist - HCL Technologies Pvt Ltd
(2006-01 - 2008-12)
Provided first-level technical support to UK customers in a fast-paced call center environment. Diagnosed and resolved voice, internet, and data connectivity issues through effective troubleshooting and remote configuration. Guided customers in using services and equipment, ensuring clear communication and a positive customer experience.
Escalated complex technical issues to higher-level support teams and coordinated service appointments when on-site assistance was required. Maintained accurate documentation of customer interactions, troubleshooting steps, and resolutions in the support system.
Masters of Arts - Education - Alagappa University
Bachelor of Education - Mathematics - Bishop Appasamy College of Education (2011)
Bachelor of Science - Mathematics - Nirmala College for Women (2006)
