Service Delivery Ops Specialist/ Manager
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Highly efficient and dynamic Service Delivery Ops Specialist with more than 13 years of experience in IT and IT service Industry supervising multiple teams of employees while planning and maintaining work schedules and updating procedures and policies also performing customer service activities, accounts receivable etc. I am result-driven and dedicated team mentor with proven record of excellent service delivery and contributing in growth through innovative planning, streamlined operations and implementation of sound business practices. Holds excellent communication, presentation, analytical, problem solving and time management skills.
Presently seeking a profile to use diverse skills and maximize the potential of gained experience.
Jan 2023- August 2023,
I was privately supporting in consulting technologies
Up skilling myself on technical skills and project management skills and taking care of few household responsibilities.
Service Delivery Ops Specialist/ Manager - Accenture Solutions Pvt. Ltd. - January 2021 - January 2023
Senior Security Consultant - Aminno Software Technologies Pvt.Ltd.-November 2016 -January 2021
Senior Systems and Network Engineer- Hyagreevar Techno Services- November 2011 – October 2016
Junior Network and Systems Engineer -Com 7 Solutions- July 2009 – October 2011
B.Tech. Information Technology. Anna university (Bharathidasan Engineering College), 2005-2009, 78%.
B.A. Philosophy - Madurai Kamaraj University (ArulAnandar college), 2001-2004, 68%
+2 (Higher Secondary) - St.Mary’s Hr.Sec. School Madurai 1999, 71.42%.
SSLC - Don Bosco High School, Madurai, 1997, 84.6%.
