Recruiting Co-ordinator at Randstad Outsourcing Pvt Ltd (2025-02 – Present)
- Scheduled interviews and communicated with interviewers and candidates regarding their application status.
- Making sure the interview process is done smoothly wherein both the interviewer and the candidate are happy.
- Recruited over 150 candidates in just 6 months.
- Was able to coverup / backup for other coordination during the time of they being out of office or leave.
- Recently was given the responsibility to be a mentor for new joiners.
Senior Associate Consultant at Regalix India Pvt Ltd (2023-04 – 2024-07)
- Proactively contacted restaurant owners, identifying opportunities to improve and grow their businesses.
- Leveraged consultative selling skills to develop customized solutions, exceeding sales targets across various Line of Business.
- Ranked among the top performers on my team for 6 months throughout the year.
- Recognized for my teamwork and willingness to support colleagues, making me a valuable asset to the team.
Customer Services Executive / Customer Sales Representative at SITEL India Pvt Ltd (2020-08 – 2022-10)
- Streamlined Customer Registration: Used my cross-functional skills to optimize The Body Shop's customer registration process, ensuring a smooth onboarding experience.
- Multi-Channel Support: Acted as a customer service expert, addressing inquiries through email and chat conversations, providing prompt and accurate information.
- Decision-Making Expertise: Effectively resolved customer issues by employing strong analytical and problem-solving skills.
- Team Leadership: Mentored and supported new team members, fostering a collaborative and positive work environment.
- Consistently exceeding performance expectations, I was awarded "Best Agent of the Month."
- This recognition opened doors for cross-training, allowing me to expand my skill set and tackle new challenges.
- Demonstrated my capabilities by managing a full line of business for 6 months.
