Dakshata Parab

Quality assurance professional with 11 years in NABL/NABH/ISO 9001:2015/JCI-accredited hospital settings, including direct NABH accreditation and compliance work. Experienced in internal audits, gap analysis and mock drills; authoring/revising 60+ SOPs and quality manuals; monitoring KPIs, CQIs, PSIs and CAPA; leading Quality Improvement Projects; and training staff on NABH standards, patient safety, infection control and documentation — sustaining zero non-conformities across external accreditation audits.

Quality Trainer - Holy Family Hospital - Mumbai, India

(2026-03)

• Maintain daily and monthly quality reports for management, supporting audit readiness and data-driven decisions.
• Monitor quality indicators, analyze trends and reinforce SOP adherence, coordinating with leadership on gaps.
• Deliver structured induction and on-the-job training to staff on procedures and quality/safety standards.

Laboratory Supervisor - Dr. L. H. Hiranandani Hospital - Mumbai, India

(2015-11 - 2025-08)

• Supervised a team of 8 and mentored 30+ staff on compliance, SOPs and quality standards.
• Authored/revised 60+ SOPs, policies and quality manuals, maintaining zero non-conformities across NABL/NABH/ISO/JCI audits.
• Led CAPA and root-cause analysis initiatives, and prepared/implemented QIPs to resolve recurring quality and process issues.
• Performed quality checks with ≥ 99% accuracy; supported readiness for external accreditation audits and inspections.

Assistant Professor - Emversity - Mumbai, India

(2025-09 - 2026-01)

• Managed academic administration and scheduling while teaching and coordinating operations.

Laboratory Trainee / DMLT Intern - HBT Trauma Hospital & R. N. Cooper Hospital - Mumbai

(2015-03 - 2015-10)

PGDMLT - S.I.E.S College (2015-10)

B.Sc. - Biotechnology - K. V. Pendharkar College (2014-06)

HSC - Science - K. J. Somaiya College (2011-06)

SSC - S. H. Jondhale Vidya Mandir (2009-06)