Restaurant Manager at Bercos Melody hospitality pvt ltd (2025-08 – Present)
Currently working restaurant manager at Bercos Melody hospitality pvt ltd (ASIAN CUISINE)
Assistant Restaurant Manager at VEU by Duty Free (2024-02 – 2025-07)
- Oversaw inventory control practices, reducing waste and maintaining optimal stock levels.
- Monitored daily cash transactions, ensuring accuracy in all financial reporting processes.
- Assisted restaurant manager in financial duties such as budgeting, forecasting, expense tracking, and payroll administration.
- Immediately resolved issues with patrons by employing careful listening and communication skills.
- Managed staff schedules, ensuring adequate coverage during peak times and reduced labor costs.
- Enhanced customer satisfaction by addressing and resolving complaints promptly and professionally.
- Coordinated with kitchen staff to ensure timely preparation and delivery of dishes, maintaining high customer satisfaction.
Restaurant Manager at HIT A PINT RESTAURANT & BAR (2022-09 – 2024-01)
Handling 120 Cover Restaurant, Bar and Brewery with excellent Customer, Service and Kitchen operations.
- Maintaining Daily reservation and Guest database
- Check with guest to ensure that they are enjoying their meals and take action to any problems
- Developing and implementing plans continuous service improvements
- Optimizing profile and increasing sales
- Tying up with Liquor Distributors, grocery vendor and for marketing Social media and other platforms
- Responsible for Overall managing and overlooking of the Restaurant including Operation, Sales and Promotional activities
Assistant Restaurant Manager at CHOCOMELT (2018-07 – 2022-06)
Taking responsibility for the business performance of the restaurant Dine In And Delivery Platform. Assisted with an average of 250 to 350 customer transactions per shift.
- Planning and coordination with MR (Restaurant manager & Chef)
- Building Guest Relations and dealing with customer complaints
- Daily briefing of staff before start operation of the restaurant and debriefing at end of the shift
- Preparing daily sale report, weekly report monthly reports, top selling items Report Blogger list and staff schedule
- Well maintained delivery orders as per company standard and procedure
- Maintained Monthly petty cash expense and Restaurant Snagging list
Floor Manager at MAMAGOTO BY AZURE HOSPITALITY PVT KTD (2016-03 – 2018-06)
Handling Restaurant Daily Operation in absence of Restaurant Manager.
- Check stock levels and ordering supplies and inventory management
- Maintained restaurant interior maintenance and kitchen equipment
- Make Staff payroll, and staff training schedule
- Trained and coached 14+ staff members on customer service skills, food & beverage knowledge, and health & safety standards
- Maintained restaurant Petty cash expenses and balanced cash drawer at all times
- Managed all aspects of store presentation and ensured customer satisfaction
- Promoted store sales and profit goals Processed payments by cash, checks, credit cards or automatic debits
- Maintained and exceeded monthly store goals throughout the year
- Maintained exceptional relations with clients for future sales
HEAD WAITER at THE PASTA BOWL COMPANY (2013-07 – 2016-01)
- Taking customer orders and serving food and beverages
- Ensuring tables are set and properly prepared for guests
- Handling financial transactions and processing payments
- Monitoring inventory levels and restocking as needed
- Assisting in the hiring and training of new waitstaff
