Freelance Software Engineer at Freelance (2026-05 – Present)
High-Performance Analytics & Data Pipelines
- Designed and delivered a high-performance analytics platform replacing a legacy Java and MySQL stack processing millions of rows, dramatically slashing dashboard load times.
- Implemented ClickHouse as the core analytical datastore to optimize heavy aggregation queries and built a high-throughput Python-based API layer to serve dashboards seamlessly.
Staff Software Engineer at ServiceNow (2022-04 – 2026-05)
- Final Delivery Knowledge Graph Unified Query Builder: Spearheaded development combining traditional Table and CMDB builders into a single, streamlined interface engineered to support natural language and AI-native queries using Java/JavaScript backend logic.
- Engineered Cypher-to-SQL query transformation engines and graph query builder tooling, empowering users to generate, execute, and save complex reusable graph queries.
- Led architecture and migration of core PAR Export infrastructure from legacy VMs to Kubernetes (SnowK8s), successfully stabilizing resource-intensive headless Chrome workloads and addressing critical security vulnerabilities through optimized Docker image selection.
- Implemented enterprise-wide analytics caching and auto-prefetching mechanisms for OOTB table and indicator data sources, boosting dashboard performance by 10x.
- Rewrote core reporting engine SQL queries to enhance custom bucketing/report range performance by 3x and enabled support for complex Pivot Charts.
Senior Software Engineer at ServiceNow (2020-01 – 2022-04)
- Developed the reusable Chart Builder solution, standardizing OOTB data visualizations across ServiceNow business units.
- Replaced a decade-old legacy reporting engine with an optimized engine, driving a 10x performance gain and migrating all platform charts.
- Led development of complex React/UI dashboard components (Pivot, Geomap, Indicator Scorecard, Calendar Report) utilizing JavaScript/TypeScript to facilitate client migration to Next Experience Dashboards.
Software Engineer & Associate Application Developer at ServiceNow (2017-01 – 2020-01)
- Built high-performance Gantt and Data Table components from scratch, eliminating third-party license dependencies.
- Delivered core Agile productivity applications (competing with JIRA) ahead of schedule, receiving executive recognition from the CTO.
Associate Application Developer at Cognizant Technology Solutions (2015-01 – 2017-04)
- Developed robust full-stack web solutions utilizing MEAN and MERN stacks.
