Dathathreya Aela

Highly motivated Software Engineer and Artificial Intelligence professional with hands-on experience in software development, AI technologies, machine learning and business operations management. Skilled in Python, JavaScript, SQL, React, Node.js, TensorFlow, OpenAI technologies, software testing, debugging and performance optimization. Proven experience in leading teams, managing daily operations, delivering exceptional customer service and driving operational efficiency in fast-paced environments.

Strong problem-solving, communication and leadership abilities with a track record of collaborating across technical and operational functions to achieve organizational goals. Passionate about leveraging technology and innovation to create impactful solutions while contributing to business growth and team success.

Artificial Intelligence Engineer Intern at RadicalX (2023-11 – 2024-02)

• Collaborated on AI-based projects using OpenAI, Firebase, TensorFlow, Node.js, and React.
• Contributed to the development of ReX, an AI career coaching assistant for learners.
• Applied Python programming for machine learning solutions and real-world AI applications.
• Worked effectively within fast-paced collaborative development environments.

Shift Manager at KFC (2021-09 – 2024-07)

• Managed daily restaurant operations during assigned shifts, ensuring smooth workflow and excellent customer service.
• Supervised and coordinated team members across front counter, kitchen, and delivery operations.
• Maintained high standards of food quality, hygiene, cleanliness, and safety in compliance with company policies.
• Handled customer inquiries, complaints, and escalations professionally to ensure customer satisfaction.
• Monitored staff performance, delegated tasks, and motivated employees to achieve operational targets.
• Assisted in training new employees on restaurant procedures, customer service, and food safety standards.
• Managed cash handling, billing, opening/closing procedures, and daily sales reconciliation.
• Ensured inventory control, stock monitoring, and timely replenishment of supplies.
• Maintained shift schedules and supported workforce planning to ensure adequate staffing levels.
• Achieved sales and operational goals by improving team efficiency and customer experience.
• Coordinated with senior management regarding daily reports, operational issues, and performance updates.
• Ensured compliance with health & safety regulations and company operational standards at all times.

IoT Intern at Open Hardware Days Pvt Ltd (2019-05 – 2019-07)

• Worked on innovative Internet of Things (IoT) solutions and real-time problem-solving applications.

PLC Automation Intern at NSIC (2018-05 – 2018-07)

• Worked on automation of electro-mechanical processes using Programmable Logic Controllers (PLC).

MSc in Artificial Intelligence and Robotics – University of Hertfordshire (2021 – 2023)

Bachelor of Technology in EEE – Geethanjali College of Engineering and Technology (2016 – 2020)