Dave R

To work as front office executive, reservation and auditor at an organization full of challenging job responsibilities and tremendous growth opportunities to seek excellent advancement in my career, able to stay calm under pressure, work strictly on deadlines as well as interact with guests face to face. Now looking for my new challenge, one which will make best of my existing skills and experience and also further my development.

Front Office Executive at Hotel Lavender Bough (2015-10 – 2016-07)

• Managed check-in and check-out procedures efficiently.
• Operated POS system (IDS 1.6).

Front Office Executive cum Reservation Executive at Hotel Singh's International (2017-01 – 2018-07)

• Handled check-in and check-out procedures.
• Operated POS system (Champagne).
• Prepared daily arrival and departure guest lists.
• Managed OTA platforms such as Booking.com, Goibibo, Cleartrip, Travelguru, and Agoda.
• Conducted monthly reconciliations and prepared sales reports.
• Verified tariffs, room services, and handled no-show tracking.
• Managed guest queries, bulk bookings via email and phone.
• Maintained C-Form documentation and monthly police register.
• Handled annual bookings and advance payments.

Front Office Executive at Hotel Royal Mirror (Treebo) (2018-07 – 2019-04)

• Managed check-in and check-out procedures.
• Operated POS system (Omni).
• Performed monthly reconciliation tasks.

Front Office Manager at Hotel Red Crown (2019-09 – 2020-10)

• Supervised front office operations including check-in and check-out procedures.
• Operated POS system (Omni).
• Prepared arrival and departure guest reports.
• Managed OTA platforms including Booking.com, Goibibo, Cleartrip, Travelguru, and Agoda.
• Conducted monthly reconciliations and generated sales reports.
• Audited tariffs, room services, and managed no-show records.
• Handled guest queries, bulk bookings via email and phone.
• Maintained C-Form compliance and police register records.
• Managed annual bookings and advance payments.

Front Office Executive at Hotel Unicontinental (2022-01 – 2023-06)

• Managed check-in and check-out operations.
• Operated POS system (Zee Cloud).
• Prepared daily arrival and departure guest lists.
• Managed OTA platforms including Booking.com, Goibibo, Cleartrip, Travelguru, Agoda, Brevistay, and Bag2Bag.
• Conducted monthly reconciliation and generated sales reports.
• Audited tariffs, room services, and handled no-show tracking.
• Managed guest queries and bulk bookings through email and phone.

Senior Front Office Executive at Hotel Jewel of Chembur (2023-06 – 2025-02)

• Managed check-in and check-out procedures.
• Operated POS system (IDS 7).
• Prepared arrival and departure guest lists; handled walk-in and phone inquiries.
• Maintained OTA inventory across Booking.com, Goibibo, Cleartrip, Travelguru, and Agoda.
• Audited tariffs, room services, and tracked no-show cases.
• Prepared quotations, sales reports, and transaction records.
• Managed guest queries and bulk bookings through email and phone communication.

Medical Receptionist at Crown Veterinary Services Pvt. Ltd. (2025-02 – 2026-05)

• Scheduled, confirmed, and managed appointments, procedures, and follow-ups.
• Processed payments, handled prescription refills, and supported retail sales.
• Maintained and updated patient records, client information, and medical charts.
• Operated veterinary software for scheduling, billing, and record management.
• Assisted with animal handling and ensured client comfort during visits.
• Monitored daily compliance and followed up on diagnostic reports.
• Maintained financial, surgical, and medical records.
• Prepared cost estimates for procedures and surgeries.

S.S.C – National Open school (2005)

Diploma in Audio Engineering – UpSkillet.com Online Institute (2024)