David

Motivated Information Technology graduate with strong communication, customer service, and problem-solving skills. Seeking an opportunity as a Senior Resolution Coordinator to deliver excellent customer support, resolve customer concerns efficiently, and contribute to organizational success. Willing to work in a fast-paced 24/7 environment and committed to continuous learning and professional growth.

Intern - Bluescope Information Technology Pvt Ltd - Perungudi, Chennai

(2025-08)

• Assisted in handling customer-related records and documentation with high accuracy.
• Worked with CRM tools to manage and track service requests.
• Developed problem-solving and communication skills through professional workplace interactions.
• Maintained data quality and followed standard operating procedures.
• Collaborated with team members to ensure timely resolution of assigned tasks.

Bachelor of Information Technology - Information Technology - Sri Ramanujar Engineering College, Vandalur, Chennai (2022 - 2026)

Higher Secondary - Computer Science - Marya Nivas Matric Hr. Sec. School, Pozhichalur, Chennai (2021 - 2022)