Debabrata Dey

Motivated and customer-focused Sales & Marketing professional with experience in sales representation, customer relationship management, financial services, and government project operations. Experienced in interacting with customers, understanding their requirements, maintaining professional relationships, supporting business development, and achieving service and sales objectives. Strong communication, customer-handling, coordination, and problem-solving abilities with a willingness to learn and take on new responsibilities.

Relationship Manager - SMC Global Securities Limited

(2025-08 - 2026-01)

• Managed customer relationships and provided support according to client requirements.
• Communicated financial products and services to prospective and existing customers.
• Maintained regular follow-up with clients and supported relationship development.
• Assisted customers with account-related requirements and documentation.
• Worked toward business and customer acquisition objectives.
• Maintained professional communication and helped resolve customer queries.

Aadhaar Operator - Government Project

(2022-09 - 2025-07)

• Handled Aadhaar-related customer services and documentation.
• Interacted directly with customers and assisted them with service requirements.
• Verified information and maintained accurate records.
• Managed customer queries while following prescribed procedures.
• Maintained confidentiality and accuracy while handling customer information.
• Developed strong customer-service, communication, and documentation skills.

Sales Representative - Progressive Automobiles Private Limited

(2022-04 - 2022-08)

• Interacted with prospective customers and understood their requirements.
• Promoted products and services to potential customers.
• Followed up with leads and maintained customer communication.
• Assisted customers throughout the sales process.
• Supported sales activities and customer relationship development.
• Worked with the team to achieve sales objectives.

Diploma in Engineering - Engineering - Tripura Institute of Technology (2011)

Madhyamik Examination - Tripura Board of Secondary Education (2007)