Functional Project Manager; UAE & India; Zero NP
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Dynamic and process-centric Insurance and Program Management professional with over 11 years of overall corporate experience (including nearly 2.5 years in BFSI sector,) with hands-on exposure to the India and UAE corporate market through prior tenure with Mindshare MENA, Dubai. Proven success in managing strategic corporate client portfolios, delivering value- driven solutions, and ensuring policy retention, profitability, and satisfaction. Skilled in developing strong intermediary relationships, liaising with underwriting and service teams, and delivering high-quality client presentations.
Passionate about health & wellbeing, known for negotiation skills, customer-centricity, and cross-functional collaboration to achieve business growth and retention goals.
Before my tenure at Reliance GI, I gained over 10 years of experience in the digital advertising sector in both India and the UAE.
•Drove and actively participated in brainstorming sessions for new product ideas.
•Aided relevant team members in preparing concept notes and subsequently Business Requirements Documents (BRDs).
•Engaged in daily discussions with Underwriters, Banca, Strategy, IT Developers, Operations, and other stakeholders to review past, present, and future projects.
•Conducted scrum meetings and oversee status update calls with diverse teams.
•Pursued approvals for BRDs, project costs, and related tasks from multiple stakeholders.
•Established a comprehensive project visibility dashboard for the entire organization.
•Monitored and optimized project timelines, addressing any delays or overruns.
•Delivering regular updates on progress through calls, meetings, and presentations to CXOs/Senior Management for key projects.
•Assessed the project development costs against revenue mapping post-project launch.
•Conducted training sessions for new resources within the PMO vertical.
•PMO tools proficiency: MS Projects, MS Planner, Asana, Kanban, Smartdocs and others.
BCA Graduate - Graduated from Bangalore University (Brindavan College @Bangalore) in 2009
