Debasish Dash

Operations Head & Manager with 10+ years of experience in managing business operations across multiple industries. A multi-functional Operations Manager with expertise in project execution, service delivery, and overall operations, currently handling end-to-end project management along with administration, logistics, and stakeholder coordination. Skilled in process improvement, team leadership, and delivering measurable results, with hands-on experience in CRM tools like Zoho, Salesforce, and HubSpot.

Known for driving efficiency, cost optimization, and achieving business goals through strong cross-functional collaboration.

Operations Manager - Innodust TechSolutions Pvt. Ltd. - Bhubaneswar, Odisha

(2024-11)

Skill development and training

• Leading day-to-day operations, ensuring smooth workflow across departments
• Leading the OSDA Project (PLTP / Nua Odisha), managing end-to-end project planning, execution, and delivery.
• Handling administrative functions, ensuring compliance with organizational policies and operational efficiency
• Liaising with government bodies, stakeholders, vendors, and external partners for smooth project execution
• Managing logistics planning and execution, including resource allocation and coordination
• Monitoring project milestones, overseeing team performance, and ensuring timely delivery aligned with stakeholder expectations
• Streamlined inter-departmental workflows, reducing turnaround time by 20%
• Driving strategic planning, quality control, and cost optimization
• Managing cross-functional teams, client relations, and vendor partnerships
• Overseeing supply chain operations and budgetary management

Operation Head (PAN INDIA) - Nextsmc Infotech Pvt. Ltd. - Bhubaneswar, Odisha

(2019-12 - 2024-10)

IT services based company

• Led and managed end-to-end operational activities across Pan India locations, ensuring alignment with IT services and consulting standards
• Oversaw cross-functional team coordination, optimizing performance and ensuring ontime service delivery to clients
• Handled administrative operations and back-office management, ensuring smooth internal processes and organizational efficiency
• Managed warehouse operations, including inventory control, dispatch, and logistics coordination
• Led and supported team members to achieve company goals
• Coordinated with different teams to ensure smooth service delivery
• Led a team of 30+ staff, providing guidance, performance feedback, and training
• Streamlined processes to reduce turnaround time and improve output quality
• Monitored daily performance reports and ensured target achievements
• Improved workflow and reduced process delays by streamlining operations

Operations Manager - Kaling Polypack Pvt. Ltd. - Bhubaneswar, Odisha

(2015-06 - 2019-11)

Manufacturing Company

• Managed daily operations for packing and moving services, ensuring smooth execution
• Handled administrative functions and ensured efficient back-office operations
• Maintained strong client relationships, ensuring high customer satisfaction and repeat business
• Managed logistics, transportation, and route planning to ensure timely and efficient deliveries
• Oversaw warehouse operations, including inventory management, storage, and dispatch coordination
• Led a team of staff and workers, assigning tasks and ensuring smooth coordination
• Improved service quality by streamlining processes and resolving customer issues promptly
• Developed and implemented Standard Operating Procedures (SOPs) to enhance operational efficiency
• Ensured effective coordination between operations, clients, and delivery teams
• Created and implemented Standard Operating Procedures (SOPs) to improve daily work and reduce mistakes.

Diploma - Plastic Engineering & Technology - CIPET - Central Institute of Plastics Engineering & Technology

10th Standard - Govt. High School, Khandagiri