Debojyoti Paul

Seeking an opportunity as an experienced team player with a passion for learning and professional development where I can utilize my diverse skillset to contribute to the organizational growth and deliver sustainable results.

Cyber Security Analyst - Fortum Corporation Ltd

(2023-09 - 2025-08)

• Installing Microsoft Defender and uninstalling CrowdStrike from cloud servers.
• Executing remote scan on security alert-based endpoints
• Weekly MDE Compliance Report preparation
• Status check for newly added machines
• Daily server data extraction and analysis from CrowdStrike & Security Centre, Azure Main & COS tenant
• Troubleshooting on virtual machines for MDAV health & compliance activity
• Blocking Suspicious IP through Network Security Group.
• Azure: Create/Modify/Delete NSG inbound and outbound rules.

Multiple Roles - WIPRO Limited

(2011-12 - 2025-11)

Administrator - SHELL Account

(2019-04 - 2023-07)

• Application Support helpdesk
• Provisioning access, modification and deletion of the users in various applications.
• Create a call ticket as per the request from the business or users.
• Mail and Queue Monitoring.
• Creation of Knowledge Base (KB) Articles.
• Provide KT to new members.

Engineer L1 - LEVIS STRAUSS Account

(2018-04 - 2019-03)

• Troubleshoot and fix VPN issues for remote users.
• Worked as L2 to solve escalated cases related to VPN
• Managing and monitoring daily security operations for all LEVI devices

Administrator - Global Sales Enablement (GSE) Account

(2017-03 - 2018-03)

• Conversion of old WIPRO logo templates to the new version in PowerPoint.
• Preparing data and reports.
• Team SPOC: Managing a team of five people.
• Scrutinizing the files for quality analysis

Customer Care Executive - TalkTalk

(2011-12 - 2017-02)

• Technical Help desk to support end users related to ISP and PSTN for a British Telecommunication provider.
• Working on various tools and coordinating with the Middle ware team for resolution.
• Handling Escalated calls as Fault Manager

Relationship Executive - Angel Broking

(2010-03 - 2010-11)

Customer Care Executive - KANKEI

(2008-03 - 2009-08)

M.A. - English Literature - Netaji Subhas Open University, Kolkata (2009)

B.A. - English Literature - Calcutta University (2001)

MBA - Marketing - Sikkim Manipal University (2012)